Efe Colakoglu
Atlanta,GA
Summary
Customer service shift leader with a record of effective team collaboration and operational organization. Conducted onboarding and training for new employees to support consistent service delivery and positive guest experiences. BBA candidate at University of Wisconsin–Madison, building skills in business.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Shift Leader
Baskin Robbins Ice Cream
Atlanta, GA
08.2025 - Current
- Facilitated shift operations at Baskin Robbins, enhancing guest service and promoting teamwork.
- Trained new employees on shift procedures, ensuring smooth onboarding and consistent service delivery.
- Delegated daily tasks to team members, optimizing workflow and maintaining operational efficiency. to employees and monitored activity and task completion.
- Completed opening and closing duties to keep store ready for business.
Camp Counselor
The Galloway School
Atlanta, GA
05.2025 - 08.2025
- Ensured camper safety by monitoring activities and enforcing program rules throughout daily routines.
- Coordinated with fellow counselors to plan engaging evening events like movie nights and talent shows.
- Supported smooth camp operations by assisting with arrival, dismissal, and transition schedules.
Education
BBA - Accounting
University of Wisconsin, Madison
Madison, WI05-2030
High School Diploma -
The Galloway School
Atlanta, GA05-2026
Skills
- General ledger
- Customer service
- Team collaboration
- Goal setting and tracking
Languages
English
Native/ Bilingual
Turkish
Full Professional
Timeline
Shift Leader
Baskin Robbins Ice Cream
08.2025 - Current
Camp Counselor
The Galloway School
05.2025 - 08.2025
BBA - Accounting
University of Wisconsin, Madison
High School Diploma -
The Galloway School