Effatara Begum
Coordinator
Queens,NY
Summary
Practiced Care Coordinator dedicated to timely and accurate completion of patient assessments, supporting development of comprehensive care plans. Collaborates with interdisciplinary team in monitoring progress and adjusting plans to achieve target results.
Overview
3
3
years of professional experience
Work History
Timesheet coordinator
Immigrant Elder Home Care
Queens, NY
10.2022 - Current
- Answer all inquiries related to timekeeping, payroll processing, and the Fair labor Standard Acts to aides.
- Used company software (HHA Exchange) and databases to maintain records of services performed
- Ensure timesheets are approved by the payroll deadlines
- Validates aides have submitted hours correctly
- Provide detailed information on services and hours provided to Patients.
- Ensure aide can use time and attendance application.
- Communicate with care managers and authorizations department to assure all information pertaining to client and services are accurate.
- Communicate with client and aide to explain any changes or updates regarding their authorization.
- Work with payroll to identify clients who may not be receiving correct authorized hours and gather necessary information such as timesheets and call logs and investigate to find causes.
- Identify through regular communication if there is potential fraud or elder abuse and report to care manager on time.
- Assist with other miscellaneous tasks and projects as assigned by CSR Manager or Director of CDPAP services.
- Review weekly EVV reports, time and attendance, address exceptions and keep EVV compliance above 90%.
Medical Receptionist
GILGAL Physical Therapy
07.2020 - 05.2021
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed over 50 patients per day.
- Check insurance verification and eligibility.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass
- Supported office staff and operational requirements with administrative tasks
- Performed various administrative tasks by filing, copying and faxing documents.
Education
Bachelor of Science - Business Management
CUNY Brooklyn College
05.2022
Skills
- Excellent interpersonal skills
- Knowledge of EMR system
- Knowledge Epic Software
- Knowledge of HHA Exchange software
- Proficient in Microsoft Office
- Fluent in Bengali/Hindi/Urdu
- Patient Care
- Caregiving
- Documentation
- Organizational Skills
- Scheduling
- Case Management
- Problem solving skills
Timeline
Timesheet coordinator
Immigrant Elder Home Care
10.2022 - Current
Medical Receptionist
GILGAL Physical Therapy
07.2020 - 05.2021
Bachelor of Science - Business Management
CUNY Brooklyn College
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