Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Edward Finn IV

Phenix City,AL

Summary

I am an organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Drive Thru Lead

Burger King
Columbus, GA
08.2023 - Current
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Educated customers about offerings, promotions, and pricing to boost sales.
  • Maintained cleanliness and organization of the work area to uphold company standards.
  • Adhered to all health code regulations while preparing food items for customers.
  • Communicated effectively with other departments regarding staffing needs, or operational issues.
  • Handled customer inquiries promptly, while providing accurate information regarding menu items and promotions.
  • Resolved customer complaints promptly and professionally.
  • Assisted in training new employees on shift operations.

Life Insurance Agent

Globe Life Liberty National
Columbus, GA
02.2024 - 06.2024
  • Developed and maintained relationships with clients to ensure customer satisfaction.
  • Maintained records of client information, including policies and payment history.
  • Provided personalized service to clients by phone, email, or in-person meetings.
  • Prepared quotes for prospective customers based on their individual needs.
  • Ensured compliance with all applicable laws when issuing policies or making recommendations.
  • Nurtured relationships with potential clients through regular communication and engagement.
  • Negotiated terms of policy with clients to ensure maximum benefit for both parties.
  • Resolved customer issues promptly while providing excellent customer service.
  • Educated clients on various types of life insurance policies available in the market.
  • Communicated with clients to understand their needs and identify the best policies for each case.

Guest Services

Deep River Waterpark
Crown Point, IN
05.2023 - 08.2023
  • Assisted with admissions, ticketing, and guest services activities.
  • Maintained thorough knowledge of current menus, guest services, activities, dining options, local attractions and historical information and answered guest questions articulately.
  • Ensured compliance with company policies and procedures related to guest services.
  • Collaborated with other departments to ensure smooth operations of all guest services.
  • Remained up-to-date on changes in policies or procedures related to guest services.
  • Ensured compliance with safety regulations related to guest services receptionist duties.

Crew Member

Taco Bell
Winfield, IN
05.2023 - 07.2023
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Adhered to health department regulations regarding food handling procedures.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Organized and restocked supplies to support operations and team productivity.

Circulation Assistant

Herman B. Wells Library
Bloomington, IN
09.2022 - 04.2023
  • Performed daily shelving duties to ensure materials were properly categorized and organized according to Dewey Decimal System standards.
  • Inspected returned books for damages before checking them back into the system.
  • Maintained accurate records of library transactions utilizing the library's computer system.
  • Assisted patrons using the library catalogs and databases for research purposes.
  • Sorted incoming mail including holds requests from other libraries.
  • Processed book, magazine, and periodical checkouts, renewals, and returns.
  • Assisted patrons with library card registration and circulation of materials.
  • Handled in-person and telephone requests for information and materials.
  • Restocked returned items to the correct shelf or storage locations.
  • Identified and removed worn or outdated books and media.

Crew Trainer

McDonald's
Winfield, IN
06.2021 - 08.2022

  • Verified that all deliveries were accurate and complete according to purchase orders.
  • Rotated products from backstock areas onto the sales floor based on demand.
  • Maintained store cleanliness by sweeping floors, cleaning windows, and taking out trash.
  • Organized and stocked merchandise on shelves, racks, cases, bins, and tables.
  • Inspected merchandise to ensure it met quality standards before stocking it on shelves.
  • Unloaded trucks, unpacked boxes, and took inventory of stock in the warehouse area.
  • Provided ongoing coaching and mentoring to crew members to increase productivity levels.
  • Ensured that all safety protocols were followed during training sessions.
  • Monitored the performance of crew members in the field, providing feedback and guidance when needed.
  • Instructed new team members on correct procedures for operations.

Education

High school diploma -

Crown Point High School
Crown Point, IN
06.2022

Skills

  • Order fulfillment
  • Heavy lifting
  • Shelf organization
  • Efficient unloading
  • Stock rotation
  • Barcode scanning
  • Pallet management
  • Merchandise stocking
  • Food Preparation
  • Food Service
  • Supervising Experience
  • Shift Management
  • Cashiering
  • Cash handling
  • Customer service
  • Problem-solving
  • Cataloging
  • Guest Services
  • Sales
  • Analysis skills
  • Door-to-door
  • Cash register
  • Library services
  • Communication skills

Certification

Driver's License, 10/01/24, 10/31/27

References

References available upon request.

Timeline

Life Insurance Agent

Globe Life Liberty National
02.2024 - 06.2024

Drive Thru Lead

Burger King
08.2023 - Current

Guest Services

Deep River Waterpark
05.2023 - 08.2023

Crew Member

Taco Bell
05.2023 - 07.2023

Circulation Assistant

Herman B. Wells Library
09.2022 - 04.2023

Crew Trainer

McDonald's
06.2021 - 08.2022

High school diploma -

Crown Point High School

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Edward Finn IV