Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Eugene M. Fitzgerald

Richmond,VA

Summary

Brand Performance | People & Culture | Organizational Management

Proven hospitality and operations leader with multi-property experience in hotel management, food & beverage, and organizational performance. Skilled in driving franchise success through operational excellence, people development, and guest experiences. Recognized for hands-on leadership, communication, and the ability to inspire teams to achieve ambitious goals while fostering long-term growth across diverse markets, transitions, and renovations, and stabilization.

Overview

12
12
years of professional experience
1
1
Certificate

Work History

Hotel Operations / Consultant Taskforce

Self Employed
10.2024 - Current

Hotel Operational Task Force.

Marriott | Hilton | IHG | Independent Portfolios

Director of Food & Beverage – Task Force (Marriott)

Sheraton Anchorage Alaska - 370 rooms, two restaurants, and 24,000sqft of meeting space. Leading all things food and beverage with 3 direct reports and a 4 million dollar F&B operation to include all of FOH and BOH, restaurant operations, brand standards-scores, catering, administrative, banquets, and retail outlet all under complete renovation. February 2026 - Present (Projected completion May 2026)

Director of Food & Beverage – Task Force (Marriott)

Moxy Washington, DC • 205 Rooms • Signature Rooftop: Lucha Rosa October 2024 – February 2026

  • Provided full operational oversight of a high-volume rooftop restaurant and bar, including scheduling, purchasing, inventory controls, labor optimization, menu engineering, training, menu development, and event execution while driving service score goals.
  • Execute financial controls including P&L review, cost of goods optimization, labor forecasting, and inventory accuracy; daily use of CI/TY, Toast POS

Partnered with Peakstar Hospitality, Remington Hospitality, and supported transition into Magna Hospitality.

Director of Food & Beverage – Task Force (IHG)

Crowne Plaza College Park, MD • 300 Rooms • 11,000 Sq. Ft. Meeting Space September 2024 – October 2024

  • Oversaw full-service restaurant, lounge, bar, and banquet operations with responsibility for staffing, scheduling, purchasing, training banquet execution, and service standards.

Partnered with Peakstar Hospitality & Remington Hospitality.

Director of Food & Beverage – Task Force (Marriott)

Sky Rock, a Tribute Portfolio Hotel • Sedona, AZ 105 Rooms • 3 Outlets May 2024 – August 2024

  • Led all food and beverage operations in a boutique resort environment, balancing guest experience with margin performance. implemented a new menu with training. Maintained cost controls within purchasing, inventory, and menu development.

Partnered with Remington Hospitality

Food & Beverage Manager – Task Force (Hilton)

Hilton Fort Lauderdale Beach Resort • 595 Rooms • 4 Outlets April 2024 – May 2024

· Supported day-to-day leadership of multi-outlet food and beverage operations at a high-volume beachfront resort, ensuring service execution, stabilization of FOH and BOH, labor alignment, training, menu optimization, maintained operational consistency across restaurants, bars, and banquets-catering.

Partnered with Peakstar Consulting.

Director of Food & Beverage & Operations – Task Force (Marriott)

Omaha Marriott • Omaha, NE 320 Rooms • 3 Outlets October 2023 – April 2024

Oversaw full hotel operational performance across food & beverage to include FOH & BOH, catering, banquets, and restaurant operations. Assisted and led rooms division, service delivery, financial controls, and day-to-day leadership, ensuring alignment with Marriott brand standards and management expectations.

Partnered with Carver Hotel Group - Remington Hospitality. department to include profit and lost, inventory systems, budget, and financial checks and balances are in place and followed.

General Manager Courtyard Marriott - 156 Rooms

Shamin Hotels
06.2024 - 09.2024

Operations Manager Richmond Marriott - 413 Rooms

White Lodging
09.2022 - 06.2024

Cross Department Operations Manager - September 2022 - June 2023

Front Office Manager June 2023 - June 2024

Assistant Food and Beverage Manager - 5 Outlets

Salisbury Country Club
04.2022 - 10.2022

Assistant General Manager - 2 Restaurants

EAT Restaurant Partners
07.2021 - 04.2022

Operations Manager (Facility/Food Hall)-17 Outlets

Retro Hospitality
09.2020 - 07.2021

Food & Beverage Director - 3 Outlets -129 Rooms

Hilton Garden Inn
09.2018 - 04.2020

Night Auditor - 75 Rooms

Holiday Inn Express
02.2014 - 10.2014

Front Desk/Operations Agent

Best Western Plus
10.2014 - 09.2015

Team Lead - Special Events Coordinator

Chick-fil-A
11.2013 - 09.2015

Front Office Supervisor - 139 Rooms

Courtyard By Marriott University Of VA
09.2015 - 10.2016

Key Holder-Floor Manager/Cooking Instructor

Williams-Sonoma Inc
10.2016 - 09.2018

Education

High School Diploma -

Waynesboro High School
Waynesboro, VA

Skills

  • Team Leadership and Staff Development
  • P&L Oversight, Budgeting & Financial Forecasting
  • Talent Acquisition & HR Administration
  • Operational Strategy & Business Process Optimization
  • Hospitality, Food & Beverage, and Event Operations
  • Employee Engagement, Training & Retention
  • Cross-Functional Leadership & Departmental Collaboration
  • Compliance & Risk Management
  • Change Management & Organizational Development

Certification

ServSafe Food Service Manager -2026

TIPS VA ABC Training

CPR Certified

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Hotel Operations / Consultant Taskforce

Self Employed
10.2024 - Current

General Manager Courtyard Marriott - 156 Rooms

Shamin Hotels
06.2024 - 09.2024

Operations Manager Richmond Marriott - 413 Rooms

White Lodging
09.2022 - 06.2024

Assistant Food and Beverage Manager - 5 Outlets

Salisbury Country Club
04.2022 - 10.2022

Assistant General Manager - 2 Restaurants

EAT Restaurant Partners
07.2021 - 04.2022

Operations Manager (Facility/Food Hall)-17 Outlets

Retro Hospitality
09.2020 - 07.2021

Food & Beverage Director - 3 Outlets -129 Rooms

Hilton Garden Inn
09.2018 - 04.2020

Key Holder-Floor Manager/Cooking Instructor

Williams-Sonoma Inc
10.2016 - 09.2018

Front Office Supervisor - 139 Rooms

Courtyard By Marriott University Of VA
09.2015 - 10.2016

Front Desk/Operations Agent

Best Western Plus
10.2014 - 09.2015

Night Auditor - 75 Rooms

Holiday Inn Express
02.2014 - 10.2014

Team Lead - Special Events Coordinator

Chick-fil-A
11.2013 - 09.2015

High School Diploma -

Waynesboro High School
Eugene M. Fitzgerald