Henry Lawson

Results driven Project Manager with over 7 years of industry experience in eliciting, analyzing, and documenting requirements for business processes, software development and information systems. Dedicated to project management excellence, I specialize in process improvement and effective communication strategies. Adept at deconstructing project narratives to enhance product design, my skills lie in orchestrating seamless processes, implementing improvements, and fostering clear communication for successful project outcomes.

• AWS Certified Solutions Architect - Associate
• Data Analytics, Purdue University
• Certified Scrum Product Owner
• Certified Safe 5 Advanced Scrum Master

• Led the development of software applications used for administering self-funded health insurance plan, overseeing the projects from ideation to successful implementation.
• Spearheaded a team of 60+ people remotely to manage software application deliveries from India Delivery Center.
• Collaborated with cross-functional teams to gather business requirements and ensure successful implementation of solutions with 91% stakeholder satisfaction rate.
• Successfully led a cross-functional team to deliver a custom software solution for a healthcare client, resulting in a 20% increase in operational efficiency and client satisfaction.
• Implemented effective backlog management strategies, resulting in a 30% reduction in project delays and a 15% improvement in project delivery timelines.
• Owned the product roadmap and met 96% of all feature deadlines by identifying and mitigating any engineering roadblocks.
• Analyzed project metrics and performance data to identify trends and opportunities for improvement, resulting in the implementation of targeted executive engagement initiatives, leading to improved stakeholder satisfaction and retention.
• Coordinated and implemented user acceptance testing (UAT) and on-going support to internal and external stakeholders, including development of end user training documentation.
• Developed and executed project-level communication strategies aligned with organizational goals, resulting in an increase of project success rate by 20%.
• Utilized tools like SWOT analysis to identify barriers and skillset to bridge the gap between market demand and organization capabilities.
• Identified potential risks and developed mitigation strategies, resulting in a 50% decrease in project delays due to unforeseen issues.

• Prepared detailed Business Requirement Document (BRD), Business cases, functional requirement documents and system function specification (SFS) with an accuracy rate of 96%.
• Led 50+ agile ceremonies including sprint planning, daily stand-ups, retrospectives, and release planning for 3 project teams, ensuring adherence to client required processes and practices.
• Tracked and communicated progress of 8 projects to 12 stakeholders and management staff, facilitating effective decision-making and alignment on project goals.
• Identified potential risks and developed mitigation strategies, resulting in a 50% decrease in project delays due to unforeseen issues.
• Implemented rigorous quality assurance measures, resulting in a 25% decrease in post-launch defects and a 10% increase in client retention rates.
• Evaluated emerging technologies to identify the potential uses and expected integration requirements.
• Successfully managed multiple projects concurrently, meeting or exceeding all project deadlines and budgetary constraints.
• Fostered strong relationships with key stakeholders, resulting in improved communication and collaboration across project teams, leading to a 20% increase in client satisfaction scores.
• Generated detailed project reports and documentation, effectively communicating project status, outcomes, and key learnings to stakeholders, resulting in improved transparency and accountability.
• Conducted post-implementation evaluations, resulting in an increase of end-user adoption by 20% through identifying areas for improvement and providing targeted training and support.

• Orchestrated the seamless transition of on-premises to cloud migration by conducting a detailed analysis of business requirements, resulting in a 15% reduction in project timeline and an increase in cost savings by $500K.
• Collaborated with key stakeholders to establish clear migration objectives and success criteria aligned with business goals, leading to a 30% decrease in disruptions during the migration process and ensuring smooth implementation.
• Facilitated weekly meetings with 4 cross-functional teams to drive decision-making processes, resulting in a 20% decrease in project timelines across all departments.
• Collaborated closely with (2) agile release managers to ensure a seamless functional release per sprint cycle, leading to a 15% increase in overall team productivity.
• Implemented a rigorous change management plan and comprehensive testing procedures, resulting in a 25% decrease in post-launch defects and an enhanced quality standard for the migrated system.
• Coordinated activities including assessment, testing, monitoring, documentation, and communication across Business stakeholders, Analytics, and IT teams resulting in a 30% improvement in project efficiency.