Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Efrain A. Colon

Kissimmee

Summary

To seek a responsible employment opportunity in which I can utilize my skills while contributing to the success of my employer. Proven ability to train employees and enhance operational efficiency while fostering teamwork. Recognized for resolving conflicts effectively and maintaining high standards in rigging operations, ensuring safety and productivity in diverse projects.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Rigging Supervisor

4 wall Entertainment
Orlando
11.2020 - Current
  • Maintained records of inspections, tests and maintenance activities related to rigging operations.
  • Coordinated with crane operators to ensure efficient movement of loads during lifting operations.
  • Supervised the safe and efficient rigging operations for a variety of projects.
  • Monitored the progress of all rigging activities to ensure compliance with safety standards and regulations.
  • Resolved conflicts between personnel in a timely manner while maintaining positive working relationships.
  • Assisted in development of policies and procedures pertaining to rigging activities.
  • Trained new employees on safe operating practices for all types of rigging equipment.
  • Instructed crew members on proper use of equipment, such as cranes, hoists, winches, slings, chains, shackles and other related materials.

Customer Service Representative

Marriott Vacations Worldwide
Orlando
03.2020 - 09.2020
  • Checked availability of accommodations and dates, including finding alternative dates or options if first choice is not available.
  • Answered guest questions about property facilities/services.
  • Contacted appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems.
  • Followed all company policies and procedures; maintain confidentiality of proprietary information; protect company assets.
  • Welcomed and acknowledge all guests according to company standards; anticipated and addressed guests' service needs; thank guests with genuine appreciation.

CNC Operator

Hub Steel
Groveland
11.2018 - 02.2020
  • Plasmax, Angle line, Coper, Press Brake & Camber machine/saw Operator.
  • Forklift Operator, Truck load/unload.

Service Manager

Hyundai Dealership
Orlando
12.2017 - 11.2018
  • Initiates automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records.

Freight Handler

Publix Distribution Center
Orlando
05.2016 - 12.2017
  • Duties performed will consist of an array of functions that may include but not limited to unloading and loading product and materials, and semi-trucks/trailers, movement of freight with or without Material Handling Equipment (MHE), keeping work areas free of debris, adhering to all stamping guidelines in accordance with the UDA/USDA regulations, repackaging product, palletizing, and sorting incoming freight, and staging outgoing freight.

Customer Service Representative

Hilton Grand Vacations
Orlando
12.2015 - 05.2016
  • Executed inbound calls to existing and new customers, recommended and picked vacations based on customer needs and desires.
  • Sold vacation packages to Hilton guest.
  • Responsible for maintaining individual sales and marketing goals for performance.

Education

Mechanics -

Osceola Technical College
Kissimmee, FL
01.2017

High School Diploma -

Zenith High School
Kissimmee, FL
05.2015

Skills

  • Telephone etiquette
  • Customer service
  • Teamwork
  • Organizational skills
  • Eager to learn
  • Multitasking
  • Time management
  • Rigging operations
  • Load management
  • Employee training
  • Crane operation
  • Equipment inspection
  • Safety compliance

Certification

  • Forklift Operations

Languages

English
Professional
Spanish
Professional

Timeline

Rigging Supervisor

4 wall Entertainment
11.2020 - Current

Customer Service Representative

Marriott Vacations Worldwide
03.2020 - 09.2020

CNC Operator

Hub Steel
11.2018 - 02.2020

Service Manager

Hyundai Dealership
12.2017 - 11.2018

Freight Handler

Publix Distribution Center
05.2016 - 12.2017

Customer Service Representative

Hilton Grand Vacations
12.2015 - 05.2016

Mechanics -

Osceola Technical College

High School Diploma -

Zenith High School