Efrain Carreto
Los Angeles,CA
Summary
Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Barista/ Cashier
The Coffee Bean & Tea Leaf
02.2024 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Attractions Host
Universal Studios Hollywood
01.2023 - 10.2023
- Enhanced guest experience by providing friendly and efficient service at various attractions.
- Contributed to a safe environment for guests by enforcing safety protocols and addressing potential hazards.
- Assisted in the smooth operation of attractions by performing routine maintenance checks and reporting issues promptly.
- Supported team members by collaboratively working together to achieve operational goals and create memorable experiences for guests.
- Managed crowd control effectively, maintaining order during peak times and ensuring guest satisfaction.
- Demonstrated excellent communication skills while interacting with diverse groups of guests from various backgrounds.
- Utilized problem-solving abilities to address guest concerns or operational challenges quickly and efficiently.
Education
High School Diploma -
Lawndale High School
Lawndale, CA06.2022
Skills
- Cash Handling
- Excellent Communication
- Emergency evacuation procedures
- Safety reporting
- Safety Monitoring
- Customer Service
Certification
- Basic Life Support Training - September 3rd, 2021
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Barista/ Cashier
The Coffee Bean & Tea Leaf
02.2024 - Current
Attractions Host
Universal Studios Hollywood
01.2023 - 10.2023
High School Diploma -
Lawndale High School
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