Efrain Martinez
Salt Lake City,UT
Summary
With my background and expertise in technology I'm interested in a position that allows me to utilize my interpersonal and computer skills to exceed expectations. I strive to perform all tasks in a timely, and accurate manner. My goal is to streamline operations and achieve maximum efficiency.
Overview
5
5
years of professional experience
Work History
Senior Retail Consultant
Sprint/T-Mobile
Murray, UT
10.2019 - Current
- Greeted customers, helped locate merchandise and suggested suitable options.
- Followed up with customers to ensure 100% satisfaction and get referrals
- Build rapport with customers to ensure a great customer experience
- Assisted customers with prompt and polite support in-person and via telephone.
- Overcome objections by earning customers trust and finding the proper solutions
Leasing Agent
Wasatch Property Management
South Jordan, UT
01.2019 - 08.2019
- Contact leads and inform them about the property while securing appointment
- Prepare and conduct tours of the property and its units
- Follow up with potential residents
- Listen to resident concerns and create solutions for them
- Assist with creating and following up with service requests
- Organize current and potential resident files
- Walk the premises and ensure the community is clean and welcoming.
Sales Supervisor
Sprint
San Pedro, Ca
12.2017 - 01.2019
- Take initiative and drive sales in and outside of store
- Coach and correct sales behaviors
- Executed outstanding customer service and created a positive experience for customers
- Find solutions to customer escalation and errors
- Interviewed potential employees and made hiring decisions.
Education
High School Diploma -
Norwalk High School
Norwalk, CA06.2013
Skills
- Tech Savvy
- Team Player
- Adaptable
- Microsoft Office
- Digital Media Strategy
- Website Operations
Languages
Spanish
Native or Bilingual
Timeline
Senior Retail Consultant
Sprint/T-Mobile
10.2019 - Current
Leasing Agent
Wasatch Property Management
01.2019 - 08.2019
Sales Supervisor
Sprint
12.2017 - 01.2019
High School Diploma -
Norwalk High School
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