Efrain Ortiz
San Antonio,TX
Summary
Dynamic plumber with extensive experience at Jon Wayne Service, excelling in plumbing repairs and installations. Proven problem-solving skills and a commitment to safety led to improved customer satisfaction and project efficiency. Adept at team collaboration and plumbing code compliance, consistently delivering high-quality workmanship under tight deadlines.
Overview
5
5
years of professional experience
Work History
Plumber
Fabtastic Plumbing
San Antonio, TX
04.2025 - Current
- Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
- Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
- Eliminated risks by correctly identifying potential safety hazards.
- Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
Plumber
Jon Wayne Service
San Antonio, TX
04.2023 - 04.2025
- Installed and repaired plumbing systems, ensuring compliance with local codes.
- Diagnosed plumbing issues using advanced troubleshooting techniques.
- Collaborated with team to complete large-scale installations efficiently.
- Maintained accurate records of service calls and repairs performed.
- Improved workflow efficiency by implementing new installation practices.
- Led project teams in executing complex plumbing solutions under tight deadlines.
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
- Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
- Mentored junior plumbers, sharing industry expertise to improve overall team performance.
- Upgraded outdated plumbing systems to modern standards enhancing functionality while increasing property value for clients.
- Complied with state plumbing codes throughout duration of each project.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Inspected sewers and piping systems to assess quality and condition.
Apprentice Plumber
Texas Mechanical Masters
Boerne, TX
10.2021 - 04.2023
- Collaborated with team members to streamline work processes during installations.
- Developed foundational skills in customer service through interactions with clients on-site.
- Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
- Installed plumbing systems and fixtures in residential and commercial properties.
- Increased overall work quality by regularly collaborating with colleagues to share knowledge and expertise in specialized areas of plumbing practice.
- Supported senior plumbers in large-scale installations, leading to timely project completions and client satisfaction.
- Minimized potential hazards by promptly addressing identified safety concerns throughout the course of daily tasks.
- Ensured safe working environment by strictly adhering to safety protocols and regulations.
Apprentice Plumber
Denny Plumbing
Boerne, TX
03.2021 - 10.2021
- Assisted in installation and repair of plumbing systems under supervision.
- Learned safe handling and operation of plumbing tools and equipment.
- Supported senior technicians in diagnosing plumbing issues and providing solutions.
- Observed best practices for maintaining cleanliness and safety on job sites.
- Assisted licensed plumbers in installation and repair of plumbing systems.
- Maintained clean workspaces during all phases of projects, upholding company image while promoting a culture of professionalism within the team.
- Unclogged drains and replaced faulty fixtures to restore functionality to customer plumbing.
- Followed safety practices and procedures to reduce on-site risks.
- Cleaned and maintained plumbing tools and equipment to reduce potential downtime.
Education
High School Diploma -
Somerset Highschool
Somerset TxSkills
Plumbing repairs
Piping installation
Skilled with both hand and power tools
Drainage systems repair
Plumbing
Hand and power tools
Troubleshooting
Continuous learning commitment
Problem solving prowess
Plumbing code compliance
Fixture repair proficiency
Team collaboration aptitude
Sewer line inspection
Preventative maintenance planning
Codes compliance
Estimate preparation
Project management
Timeline
Plumber
Fabtastic Plumbing
04.2025 - Current
Plumber
Jon Wayne Service
04.2023 - 04.2025
Apprentice Plumber
Texas Mechanical Masters
10.2021 - 04.2023
Apprentice Plumber
Denny Plumbing
03.2021 - 10.2021
High School Diploma -
Somerset Highschool