Summary
Overview
Work History
Education
Skills
Timeline
Generic

Efrain Ortiz

San Antonio,TX

Summary

Dynamic plumber with extensive experience at Jon Wayne Service, excelling in plumbing repairs and installations. Proven problem-solving skills and a commitment to safety led to improved customer satisfaction and project efficiency. Adept at team collaboration and plumbing code compliance, consistently delivering high-quality workmanship under tight deadlines.

Overview

5
5
years of professional experience

Work History

Plumber

Fabtastic Plumbing
04.2025 - Current
  • Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
  • Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
  • Independently worked on projects, while offering process coordination and cooperation with other teams.
  • Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
  • Eliminated risks by correctly identifying potential safety hazards.
  • Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.

Plumber

Jon Wayne Service
04.2023 - 04.2025
  • Installed and repaired plumbing systems, ensuring compliance with local codes.
  • Diagnosed plumbing issues using advanced troubleshooting techniques.
  • Collaborated with team to complete large-scale installations efficiently.
  • Maintained accurate records of service calls and repairs performed.
  • Improved workflow efficiency by implementing new installation practices.
  • Led project teams in executing complex plumbing solutions under tight deadlines.
  • Repaired plumbing systems, components, and equipment.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
  • Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
  • Mentored junior plumbers, sharing industry expertise to improve overall team performance.
  • Upgraded outdated plumbing systems to modern standards enhancing functionality while increasing property value for clients.
  • Complied with state plumbing codes throughout duration of each project.
  • Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
  • Inspected sewers and piping systems to assess quality and condition.

Apprentice Plumber

Texas Mechanical Masters
10.2021 - 04.2023
  • Collaborated with team members to streamline work processes during installations.
  • Developed foundational skills in customer service through interactions with clients on-site.
  • Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
  • Installed plumbing systems and fixtures in residential and commercial properties.
  • Increased overall work quality by regularly collaborating with colleagues to share knowledge and expertise in specialized areas of plumbing practice.
  • Supported senior plumbers in large-scale installations, leading to timely project completions and client satisfaction.
  • Minimized potential hazards by promptly addressing identified safety concerns throughout the course of daily tasks.
  • Ensured safe working environment by strictly adhering to safety protocols and regulations.

Apprentice Plumber

Denny Plumbing
03.2021 - 10.2021
  • Assisted in installation and repair of plumbing systems under supervision.
  • Learned safe handling and operation of plumbing tools and equipment.
  • Supported senior technicians in diagnosing plumbing issues and providing solutions.
  • Observed best practices for maintaining cleanliness and safety on job sites.
  • Assisted licensed plumbers in installation and repair of plumbing systems.
  • Maintained clean workspaces during all phases of projects, upholding company image while promoting a culture of professionalism within the team.
  • Unclogged drains and replaced faulty fixtures to restore functionality to customer plumbing.
  • Followed safety practices and procedures to reduce on-site risks.
  • Cleaned and maintained plumbing tools and equipment to reduce potential downtime.

Education

High School Diploma -

Somerset Highschool
Somerset Tx

Skills

Plumbing repairs

Timeline

Plumber

Fabtastic Plumbing
04.2025 - Current

Plumber

Jon Wayne Service
04.2023 - 04.2025

Apprentice Plumber

Texas Mechanical Masters
10.2021 - 04.2023

Apprentice Plumber

Denny Plumbing
03.2021 - 10.2021

High School Diploma -

Somerset Highschool
Efrain Ortiz