Efrain Ortiz
San Antonio,TX
Summary
Dynamic plumber with extensive experience at Jon Wayne Service, excelling in plumbing repairs and installations. Proven problem-solving skills and a commitment to safety led to improved customer satisfaction and project efficiency. Adept at team collaboration and plumbing code compliance, consistently delivering high-quality workmanship under tight deadlines.
Overview
5
5
years of professional experience
Work History
Plumber
Fabtastic Plumbing
04.2025 - Current
- Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
- Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
- Eliminated risks by correctly identifying potential safety hazards.
- Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
Plumber
Jon Wayne Service
04.2023 - 04.2025
- Installed and repaired plumbing systems, ensuring compliance with local codes.
- Diagnosed plumbing issues using advanced troubleshooting techniques.
- Collaborated with team to complete large-scale installations efficiently.
- Maintained accurate records of service calls and repairs performed.
- Improved workflow efficiency by implementing new installation practices.
- Led project teams in executing complex plumbing solutions under tight deadlines.
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
- Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
- Mentored junior plumbers, sharing industry expertise to improve overall team performance.
- Upgraded outdated plumbing systems to modern standards enhancing functionality while increasing property value for clients.
- Complied with state plumbing codes throughout duration of each project.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Inspected sewers and piping systems to assess quality and condition.
Apprentice Plumber
Texas Mechanical Masters
10.2021 - 04.2023
- Collaborated with team members to streamline work processes during installations.
- Developed foundational skills in customer service through interactions with clients on-site.
- Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
- Installed plumbing systems and fixtures in residential and commercial properties.
- Increased overall work quality by regularly collaborating with colleagues to share knowledge and expertise in specialized areas of plumbing practice.
- Supported senior plumbers in large-scale installations, leading to timely project completions and client satisfaction.
- Minimized potential hazards by promptly addressing identified safety concerns throughout the course of daily tasks.
- Ensured safe working environment by strictly adhering to safety protocols and regulations.
Apprentice Plumber
Denny Plumbing
03.2021 - 10.2021
- Assisted in installation and repair of plumbing systems under supervision.
- Learned safe handling and operation of plumbing tools and equipment.
- Supported senior technicians in diagnosing plumbing issues and providing solutions.
- Observed best practices for maintaining cleanliness and safety on job sites.
- Assisted licensed plumbers in installation and repair of plumbing systems.
- Maintained clean workspaces during all phases of projects, upholding company image while promoting a culture of professionalism within the team.
- Unclogged drains and replaced faulty fixtures to restore functionality to customer plumbing.
- Followed safety practices and procedures to reduce on-site risks.
- Cleaned and maintained plumbing tools and equipment to reduce potential downtime.
Education
High School Diploma -
Somerset Highschool
Somerset TxSkills
Plumbing repairs
Timeline
Plumber
Fabtastic Plumbing
04.2025 - Current
Plumber
Jon Wayne Service
04.2023 - 04.2025
Apprentice Plumber
Texas Mechanical Masters
10.2021 - 04.2023
Apprentice Plumber
Denny Plumbing
03.2021 - 10.2021
High School Diploma -
Somerset Highschool