
Accomplished team player with expertise in food inspection and order delivery practices, honed at a leading restaurant. Recognized for supporting team members and memorizing daily specials, enhancing customer satisfaction by 20%. Proficient in both hard and soft skills, driving operational excellence and fostering a collaborative work environment.
Managed a high-volume section of up to 10-12 tables during peak hours while maintaining 98% order accuracy.
Increased average guest check size by 15% through effective upselling of appetizers, specialty items, and wine selections.
Resolved customer complaints swiftly and professionally, consistently turning negative experiences into positive outcomes and contributing to a 12% increase in positive customer feedback.
Administered medications (oral, topical, and injections) as directed by pet owners and veterinarians, ensuring pet health and safety.
Implemented an online booking and communication system that increased client bookings by 30% and improved scheduling efficiency.
Managed a client base of over 50 pet owners, maintaining a 100% satisfaction rate through dedicated and compassionate care.