Efrain Schnittert
Summary
Skilled Drain Technician with a proven track record at T. Webber Plumbing, Heating, Air & Electric, excelling in sewer line maintenance and fostering strong customer relationships. Demonstrated expertise in hydro jetting and video inspection, alongside a commendable work ethic. Achieved over 100 successful projects, significantly enhancing company reputation through exceptional service and teamwork.
Overview
11
11
years of professional experience
Work History
Sewer Drain Technician
T. Webber Plumping,Heating, Air & Electric
01.2014 - 12.2024
- Unclogged sewers, kitchen and bathroom sinks and tubs using plumbing snakes and machines.
- Diagnosed and repaired plumbing components to include toilets, faucets, and drains.
- Effectively utilized advanced diagnostic tools like CCTV cameras during inspection procedures which resulted in pinpointing exact location of blockages.
- Operated necessary equipment within manufacturer's safety and operation guidelines. (Mini Excavator,Skidstir,High pressure Jetter)
- Installing Liners
- Installed Leach Fields
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Handled installations and service of both septic tanks and wastewater systems
- Continuously updated technical knowledge through participation in training sessions and workshops, enhancing overall job performance.
- Assisted clients in understanding proper care for their drainage systems promoting better system longevity.
- Served as a reliable point of contact for customers seeking advice or assistance with their drainage systems, establishing trust and credibility within the community.
- Exceeded company targets for completed service calls
- Performed regular maintenance checks on equipment, reducing downtime due to unexpected malfunctions.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Executed quality service on drains, toilets and manholes.
- Boosted company reputation through exceptional customer service and communication during sewer drain projects.
- Visited residential and commercial customers to perform routine maintenance duties on septic systems.
- Cleaned main and secondary drains in homes and commercial buildings using cable or a high-pressure water jets.
- Filled out accurate logs and job reports after every service call and submitted for supervisor review
- Greeted customers at start of service calls, explained planned services and answered questions to promote and maintain high customer satisfaction.
- Transported materials and tools to job site and accounted for tools.
- Collaborated with dispatch to convey any delays with travel or job completion.
- Collaborated effectively with other technicians to complete complex projects within stipulated timeframes.
- Completed 100+ jobs with quality and efficiency (Little and big jobs)
Septic Technician
Valley Septic
09.2017 - 09.2020
- Executed quality service on drains, toilets and manholes.
- Visited residential to perform routine maintenance duties on septic systems.
- Cleaned main and secondary drains in homes and commercial buildings using cable or high-pressure water jets.
- Handled installations and service of both septic tanks and wastewater systems.
- install leach fields
- Operated SkidStir and Mini excavator
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
High School Diploma -
Walter Panas High School
Cortlandt Manor, NY06-2011
Skills
- Sewer line maintenance
- Hand and power tools
- Drain cleaning
- Waste disposal
- Backflow prevention
- Plumbing
- Team mentoring
- Troubleshooting
- Sewer repair
- Systems maintenance
- Septic system maintenance
- Hydro jetting
- Video inspection
- Sewer installations
Timeline
Septic Technician
Valley Septic
09.2017 - 09.2020
Sewer Drain Technician
T. Webber Plumping,Heating, Air & Electric
01.2014 - 12.2024
High School Diploma -
Walter Panas High School
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