Efrain Sierra
Summary
An astute strategic thinker skilled in leading teams and enhancing processes. Eager to apply this distinctive expertise to contribute to a dynamic organization that prides itself on outstanding customer service and operational efficiency.
Overview
3
3
years of professional experience
Work History
Supply Chain Coordinator
Rue21/YM inc. Distribution Center
Smyrna, TN
09.2023 - 04.2024
- Coordinate with vendors and suppliers to manage the return of excess inventory and finalize outstanding orders.
- Coordinated with internal departments to ensure product availability and quality standards were met.
- Proactively identify potential issues and develop solutions to minimize disruptions and delays in the closure process
- Oversee the inventory control processes to ensure accurate tracking and management of all products during the closure period.
Sales Customer Service
Noor Staffing Group (Pepsico)
Winston-Salem, NC
10.2022 - 08.2023
- Reviewing and analyzing supply chain report data from plants and sales
- Processing LTL and full truckload orders using Oracle Siebel and SAP for CRM and TMS, factoring weight, shelf life, and availability, or releasing EDI.
- Responding to inquiries on the availability of products or scheduled shipments
- Serve as vendor's primary problem-solving contact.
- Prepare reports of forecasting, cuts, and allocations for customers in my assigned region.
Inbound Call Center Agent
AST Financial
New York, New York
12.2020 - 10.2022
- Interpret indentures, buyback rules, conditions and corporate changes to shareholders
- Define proposals to shareholders for proxy vote solicitation
- Recorded proxy votes
- Followed up with financial advisors and brokers to update and interpret upcoming stock buy backs and proposals
Education
Some College (No Degree) - Supply Chain Management
Forsyth Technical Community College
Winston-salem, NC09-2025
Timeline
Supply Chain Coordinator
Rue21/YM inc. Distribution Center
09.2023 - 04.2024
Sales Customer Service
Noor Staffing Group (Pepsico)
10.2022 - 08.2023
Inbound Call Center Agent
AST Financial
12.2020 - 10.2022
Some College (No Degree) - Supply Chain Management
Forsyth Technical Community College