My leadership, merchandising and customer service experience in retail drive profitable results. Throughout my career I have consistently led stores to profitability after they had been operating at a low performance. A notable example is my work at Gap Inc.’s Flagship store in New York City, as their head of sales/merchandising for the men’s department. My market knowledge and operating plans were instrumental in making the store profitable, contributing to a quarter of the location’s total series in my first year.
Effective merchandising professional offering solid foundation of applying planing expertise to showcase product lines in alignment with brand vision.
Delivering an impactful customer journey, by establishing an excellent shopping experience through product knowledge, trends and styling across the Store Team
Assist store and Area management secure all commercial initiatives, operations for sales, deliveries & replenishment
Responsible for new item placement and execution of store/floor presentations
Use weekly and daily ales reports and customer service results to provide constructive feedback to maximize sales performance for the sales and management team
Collaborate with area management team to train and develop new and existing staff members on corporate visual standards, sales strategy & store operations to grow the business.
Drove sales through continuous associate training with a focus on up-selling.
Successfully managed and mentored ten associates from various backgrounds on a day-to-day basis.
Managed the annual and monthly men’s collection merchandising plan
Implemented innovative sales strategies to optimize revenue during slow sale periods.
Assisted General Manager in managing the day-to-day Operations of the store.
Coordinated daily employee meetings that improved product knowledge, team morale and sales performance.
Designed floor layouts, product displays and wall/shelving layouts to maximize sales and influence customer purchasing habits.
Used historical and current business data to determine key buying trends and items.
Successfully managed a staff of twelve sales associates, as well as client and buyer relationships.
Drove sales through data analysis, using data to make innovative merchandising changes.
Responsible for directing, overseeing and producing the entire visual merchandising process for this store: visual standards, fixture placement, mannequins, floor setup, window and fixture displays.
Created window and in-store displays for retail businesses and managed store overall appearance to market products effectively, deliver visual appeal and stimulate sales.
Improving Efficiency
IT Applications
Business Systems
Corporate Events
Resource Management
Problem Solving
Time Management
Product Development Merchandising
Visual Design
Trend Forecasting Project Planning
Accountability