Efrem Polk
Las Vegas,NV
Summary
Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
9
9
years of professional experience
Work History
CDL Truck Driver
FedEx Freight
03.2015 - Current
- Inspected vehicle before and after every trip and conducted minor repairs.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Dropped and hooked trailers and changed configuration of equipment.
- Maintained safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas and keeping control of vehicle.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Verified contents of inventory loads against Bills of Lading.
- Successfully avoided time delivery delays by carefully planning best routes.
Bartender
Cheba Hut Toasted Subs
04.2023 - 10.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server/ Bartender
Yardhouse
09.2018 - 12.2022
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
The Sycamore Inn
01.2015 - 05.2017
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
- Suggested wine pairings to go with specific menu items.
- Took and submitted orders that accommodated customer preferences and dietary requirements.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Server
Vinces Spaghetti
08.2014 - 05.2015
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma -
Rancho Cucamonga High School
Rancho Cucamonga, CA05.2011
Skills
- Micros
- Aloha
- Toast
- Ziosk
- Pre-Trip Inspections
- Hazardous Materials Endorsement
Timeline
Bartender
Cheba Hut Toasted Subs
04.2023 - 10.2023
Server/ Bartender
Yardhouse
09.2018 - 12.2022
CDL Truck Driver
FedEx Freight
03.2015 - Current
Server
The Sycamore Inn
01.2015 - 05.2017
Server
Vinces Spaghetti
08.2014 - 05.2015
High School Diploma -
Rancho Cucamonga High School
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