Efrem Segura
Alvin
Summary
Forward -thinking Regional Manager with with deep understanding of market conditions and regional preferences. Effective communicator with over 20 years of solid leadership skills; able to guide and manage lean teams and build positive relationships with innovative and forward-thinking approaches.
Overview
32
32
years of professional experience
Work History
Regional Manager
Guard Stone Properties
01.2023 - 01.2024
- Actively managed real-estate portfolio of 7 multi-family apartment complexes to meet budgeted financial goals
- Achieved customer service and operational performance objectives of occupancy, collections, and delinquency through financial metrics
- Developed and managed individual community business plans including investment objectives, compliance goals, marketing positioning, team, asset quality, and financial goals and objectives
- Facilitated annual budgeting process, conduct analysis for financial projections and forecasting
- Created and executed all P & L budgets for 7 multi-family properties
- Oversaw & managed 1 district manager, 7 property managers, 7 lead maintenance, 7 maintenance assistants, and 2 corporate crew vendors
- Served as business office executive - managed all day-to-day aspects of the multi-family business and acted as the accounts payable and accounts receivable coordinator
- Directed, coordinated, and executed all safety measures for maintenance personnel to be in regulation with state and local requirements (OSHA).
General Manager
MMB Trampoline Investments
01.2016 - 12.2022
- Responsible for initial start-up to completions of construction build outs with local vendors to stay within local build out codes
- Executed operational start-up and managed all financial and business operations
- Oversaw & managed 1 marketing manager, 65 team members, 3 managers, 8 team leaders
- Managed all business activities to include, payroll through (ADP, Wells Fargo Business Payroll, Dominion Payroll), human resources duties, and managed all accounts payable and accounts receivables
- Supervised labor productivity, inventories, vendor relations and scheduling of all personnel.
General Manager
Foodservice Management Systems
01.2003 - 12.2016
- Managed the day-to-day operations of pizza chain restaurant with combined total revenues of $4.9 million in food and gaming sales
- Established clear performance goals and metrics for revenue growth, profit & loss, customer service, and customer retention for retail unit
- Facilitated all hirings to ensure adequate staffing to meet goals
- Developed all marketing strategies to attain growth through new untapped markets
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank
- Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer service.
Chemical Technician
Kaneka Texas Corporation
06.1992 - 01.2000
- Adhered to safety procedures and protocols when using equipment and moving hazardous chemicals while observing all company, local, state, and federal safety, and quality regulations according to ISO 9000 & OSHA requirements
- Operated machinery and equipment such as chemical process pumps (centrifugal, vertical, electrical), pneumatic actuators, flow control valves (flow meters), solenoid valves, motors, boilers, reactors to include forklift maneuvering to perform chemical drumming operations for chemical plants
- Managed chemical operations from the starting phase of mixing all raw materials (reactor) to its final aftertreatment through the reading of Process Flow Diagrams (PFD), Piping & Instrumentation diagrams (P & ID) or Process flow systems (PFS)
- Observed gauges, recording instruments and flowmeters to maintain specified conditions
- Trouble shot all equipment (pumps, motors, actuators) and assisted in process chemical improvements
- Tested product samples with calipers for specific raw material size, gravity, chemical characteristics, pH levels, and concentrations for polyethylene and polypropylene material
- Supervised all warehouse personnel to promote safety protocols and served as a model for all OSHA compliance
- Certified as a first responder (Fire Fighter) for chemical and manufacturing plants in Pasadena, Tx.
Education
Bachelor of Business Administration – Marketing -
The University of Texas – Pan American
Edinburg, TXU.S. Army Veteran
Ft. Campbell, KYSkills
- Multi-Family Leadership
- P & L Budgeting
- Customer Relationship Management
- Operational management
- Project Management
- Business Development
- Bi-lingual (Spanish & English)
- MS Applications (Excel, Word)
- Staff Training and Development
- Strategic Planning
Timeline
Regional Manager
Guard Stone Properties
01.2023 - 01.2024
General Manager
MMB Trampoline Investments
01.2016 - 12.2022
General Manager
Foodservice Management Systems
01.2003 - 12.2016
Chemical Technician
Kaneka Texas Corporation
06.1992 - 01.2000
Bachelor of Business Administration – Marketing -
The University of Texas – Pan American
U.S. Army Veteran
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