Efren Delgado

• Loaded and unloaded orders at customer's homes or locations.
• Adhered to strict quality standards, carefully selecting fresh produce and checking expiration dates on perishable items.
• Upheld food safety standards by properly handling perishable items and maintaining appropriate storage conditions during delivery.
• Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
• Handled complex transactions accurately, processing payments securely using the Instacart platform.
• Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.

• Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
• Transported goods between warehouse locations according to shipment and storage needs.
• Operated forklift in compliance with OSHA guidelines and organizational policies.
• Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Loaded and secured items in trucks to avoid damage to parcels during delivery.
• Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy. • Utilized exceptional organizational skills to sort and prioritize mail for efficient deliver
• Communicated customer complaints, requests, and feedback to company management for swift resolution.
• Maintained a consistent delivery schedule in all weather conditions.
• Achieved a 98% accuracy rate in mail delivery, exceeding company expectations.
• Provided friendly and helpful customer service, fostering positive relationships with residents on the route.

• Licensed in both P&C and Life & Health. License # 2113580.
• Protected customers' assets quoting a full bundle of Home, Auto, Umbrella, Life and Commercial coverage to all leads so that they could learn and identify where there is a gap in coverage.
• Tested many strategies to develop and establish the agency's fundamental processes for the business to operate smoothly and have a compliant agency.
• On a day as a producer, my goal and routine was to make 100 calls in an 8 hour shift, Created 25 quotes that were delivered and presented, 5 asks for the sale, 2 life presentations.
• Attended many seminars, trainings and invested in outside training with lead insurance Guru's to perfect our talk paths and our sales scripts to achieve an one-call-close sale. Role Play at the Olson Agency and Insurance Sales Lab.
• Implemented our Onboarding Process and New Hire Training Program. I was in charge of training all staff members maximize teams agility and performance.
• Cultivated and Implemented our Mission Statement and Culture.
  Managed Agency's book of business and used our CRM system to its fullest capacity and Marketing strategies to maintain communication and connection with our clients as well as gain new prospects.

I shadowed Ruth Alderete at her Farmers Insurance agency in Fontana for an entire year to observe and experience what it takes to run and own an insurance angency.

• Learned and adapted quickly to new technology and software applications.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Strengthened communication skills through regular interactions with others.
• Proved successful working within tight deadlines and a fast-paced environment.
• Passionate about learning and committed to continual improvement.
• Proven ability to learn quickly and adapt to new situations.

• Increased sales of life insurance products through tactical customer outreach.
• Met with customers to provide information about available products and policies.
• Created sources for continuous client referrals within community and with businesses using extensive networking skills.
• Educated clients on insurance policies and procedures.
• Finalized sales and collected necessary deposits.
• Generated leads through cold-calling, networking and other outreach methods.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Telemarketing for training manager and scheduled 5 life presentation each of for our field days
• Create and embodied successful hook to guarantee higher booking and life policy sales

Warehouse personel that handled outbound merchandise.

• Joined brand new team in completely new territory where 60% customer retention from LA market allowed sales to come from creating business through phone calls.
• Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
• Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
• Followed up with customers to increase satisfaction with purchases and services.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Recommended specific hair and beauty products to meet individual customer needs.

• Assisted NARS team with Francois NARS PA event with organizing, booking, outsourcing and pre-selling towards achieving event goal of 100k.
• Created new ways of maintaining communication with our clients so that all of our promotional events and goals are exceeded.
• Used in-store system to locate inventory and place special orders for customers.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Applied makeup and skincare products to customers following guidelines to enable testing of brand.
• Helped customers feel relaxed and comfortable through conversation and personal relatability.
• Recommended specific hair and beauty products to meet individual customer needs.

• Brand Ambassador that implemented unique brand techniques and philosophies into current staff and new hires.
• Key player to AE's strategy to rebuild region by recruiting a new team.
• Introduced company to new customers and new revenue by implementing 1 successful spa event for each account per quarter.
• Shop and research market for 6 new accounts.
• Scheduled onsite and offsite makeup appointments for clientele.
• Taught 1 master class per quarter to all of our 14 accounts in our regions to inspire potential makeup artists or help people expand knowledge and skills on self application.
• Trained new cosmetologists on makeup and skincare products and techniques.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

• Trained beauty consultants in Los Angeles region that consisted of 58 accounts on company signature application techniques and selling mantras.
• Led artistry team during our trend events and excelled at meeting sales quota creating promotional events that drew attention to our brand,
• West Coast Artist and Brand Liaison for all PR events and clients (Golden Globes, Jenny Packham, Warner Brothers' Comic Con, Agency Artists, Corporate sponsors) Train, coach and develop company's new associates/artist on product knowledge, techniques, philosophies and collections for upcoming seasons.
• Lead Artist in planning, preparation, execution and breakdown of Expos, Master Classes.
• Exercised and demonstrated use and mastery of elements of design to meet goals.
• Maintained and shared portfolios of artistic work to demonstrate styles, interests, and abilities with potential customers.

• Blogger, Beauty Expert to online beauty magazine where beauty articles and DIY Video Tutorials were composed weekly.
• Gain and maintain cosmetic brand relations to support and assist articles and videos
• Discover unique techniques of using products that would simplify application techniques for readers and viewers
• Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
• Researched and wrote original content for case studies, emails and newsletters.
• Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.

• Recruited, trained and hired all holiday/seasonal hires.
• Managed payroll, Brand relations, Disney liaison and produced weekly schedule for 58 employees.
• Executed and maintained total store visual presentation, kept backstage operationally compliant and updated window displays.
• Joined Store Opening Team which Installed, Boutiqued, Allocated Product and Operationally kick started, Organized Brand Trainings and Implemented Company's Core Values to staff.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Conducted product master classes to Disney Hotel Guest every Sat and Sunday Morning. On average $65,000 in sales were made monthly.