Julia Huitron Rogel
Case Manager
Hillsboro,OR
Summary
Compassionate Case Manager experienced in helping minors and their families. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
2
2
years of professional experience
Work History
HS/PRS Case Manager
Cayuga Centers
09.2024 - Current
- Ensure safety for all youth on caseload
- Manage a high turn-over caseload
- Comply with agency and regulatory policies and procedures
- Coordinate initial intake for each youth
- Conduct home studies
- Coordinate and handle an estimated caseload of 40 youth at any given time (HS and PRS cases)
- Contact each UC and sponsor within 24 hours of case assignment
- Conduct safety screenings and mental health assessments
- Coordinate, schedule, and confirm necessary services for each youth in their location
- Communicate regularly with the youth and sponsor to address any needs and/or concerns
- Ensure all assessments, reports, and team case notes are current in the hardcopy file and electronic file
- Ensure each youth is enrolled and attending school
- Respond to client emergencies within or outside work hours
- Travel throughout the region, and potentially outside of the assigned region, to complete home studies and in-person case contacts. Case Managers may be required to travel up to 2.5 hours for home visits in their personal vehicle.
Permanent Housing Support Case Manager III
The Community of Positive Aging
02.2024 - 09.2024
- Develop goals: Help residents set goals to overcome homelessness and move into permanent housing
- Provide resources: Connect residents to community resources, such as mental health and substance abuse referrals, employment and financial counseling, and housing retention
- Build relationships: Develop trusting relationships with residents and engage with them regularly
- Create service plans: Collaborate with residents to develop individualized service plans that address their needs
- Advocate: Advocate for residents with landlords and help them locate housing units
- Educate: Educate residents on their rights and responsibilities as tenants
- Coordinate: Work with other departments, such as health navigation and food security, to coordinate services
HS/PRS Case Manager
Morrison Child & Family Services
07.2023 - 10.2023
- Maintains case file documentation in accordance with ORR requirements
- Adheres to confidentiality standards set forth, when gathering, documenting, consulting or consolidating information necessary for the case management assessment and the plan of care
- Ensures regular contact with each child’s family when possible, and established service providers to communicate case planning and progress. Involves going into clients' homes.
- Gather historical and current data relative to completion of a comprehensive case management assessment including, but not limited to, school records, medical records, mental health treatment, legal status and court involvement, social and family strengths and needs, support systems, and specific cultural issues
Case Manager III
Compass Connections
12.2022 - 06.2023
- Meet all federal and state regulatory guidelines and standards that are applicable to this position.
- Maintain a case load in accordance with agency policies and procedures and licensing and contract standards.
- Participate in workshops, seminars, education programs and other activities that promote professional growth and development.
- Maintain a minimum number of weekly contacts with children and families.
- Continually assess ongoing changes in behavior, circumstances or conditions that may affect child safety.
- Provide feedback and support to crisis line staff to ensure an appropriate response to crisis calls, families’ needs are addressed through best possible supports, and follow ups are conducted as needed.
- Engage and involve children and their sponsors in the casework process.
- Document progress that children and their family/sponsors make toward risk reduction, achievement of service goals and positive case outcomes.
- Compile, prepare, submit, and maintain accurate records, files, forms, statistics, and additional information in accordance with agency policies, licensing and/or contract requirements.
- Participate in weekly case staffing with case managers, case aides and contracted staff in the assigned region.
- Work evenings, weekends and holidays as needed or requested by position supervisor.
- Implement Compass Connections safety protocols including evacuating with children and other staff in case of an emergency.
- Maintain confidentiality in all areas of the service population and program operations.
- Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections employee handbook including demonstrating respect for agency staff, the service population, and community members and complying with required dress code at all times.
Education
Master of Science - Criminal Justice
South University
Savannah, GA12-2017
Bachelor of Arts - Criminal Justice Administration
Portland State University
Portland, OR06-2015
Skills
- Problem-Solving
- Case Management
- Case Documentation
- Organization and Multitasking
- Documentation And Reporting
- Relationship Building
- Client Advocacy
- Community Resources
- Case Planning
- Documentation proficiency
- Case Needs Assessment
- Home Visits and Inspections
Languages
Spanish
Native or Bilingual
Timeline
HS/PRS Case Manager
Cayuga Centers
09.2024 - Current
Permanent Housing Support Case Manager III
The Community of Positive Aging
02.2024 - 09.2024
HS/PRS Case Manager
Morrison Child & Family Services
07.2023 - 10.2023
Case Manager III
Compass Connections
12.2022 - 06.2023
Master of Science - Criminal Justice
South University
Bachelor of Arts - Criminal Justice Administration
Portland State University