Efren Rico

• Arranged linens and table settings according to seating plan and event theme.
• Provided friendly, courteous service to create memorable moments for guests.
• Maintained event cleanliness during service by promptly clearing dishes after each course.
• Served appetizers, delivered entrees and refilled beverages for banquet guests.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Maintained flexible work schedule to meet event needs.
• Executed synchronized meal service simultaneously serving multiple guests.
• Adapted service based on customer requests and kitchen readiness.
• Monitored dietary restrictions and served guests with special needs.

• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
• Supervised and mentored kitchen and serving staff.
• Oversaw timeliness and quality of food delivery at high-volume events.
• Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
• Set schedules for [Number] staff by planning and designating shifts and hours.
• Orchestrated positive customer experiences by overseeing every area of [Type] operations.
• Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
• Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
• Delegated tasks to staff members to maximize production under tight deadlines.
• Organized banquet storage and surrounding areas to facilitate access to products and materials.
• Provided exceptional service to guests by immediately addressing needs and requests.
• Hired, trained and scheduled staff to maintain adequate coverage for successful operations.
• Interpreted instructions to schedule and set up events to client specifications.
• Set up and broke down conference and banquet rooms to meet facility standards and specifications.
• Directed and managed banquet functions for 600-person event.
• Established and maintained equipment inventory for accurate tracking, record keeping and to avoid loss.
• Maintained clear and easy access to exits and fire lanes to prepare for emergencies.
• Followed safety procedures and incorporated safety equipment to reduce injury and loss.
• Coordinated weddings, reunions, and corporate meetings throughout banquet and conference spaces.

My main function was to take care of the functions , speak to our guests regarding their

• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
• Supervised and mentored kitchen and serving staff.
• Oversaw timeliness and quality of food delivery at high-volume events.
• Set schedules for [Number] staff by planning and designating shifts and hours.
• Orchestrated positive customer experiences by overseeing every area of [Type] operations.
• Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
• Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
• Delegated tasks to staff members to maximize production under tight deadlines.
• Organized banquet storage and surrounding areas to facilitate access to products and materials.
• Provided exceptional service to guests by immediately addressing needs and requests.
• Hired, trained and scheduled staff to maintain adequate coverage for successful operations.
• Interpreted instructions to schedule and set up events to client specifications.
• Set up and broke down conference and banquet rooms to meet facility standards and specifications.
• Arranged furniture and equipment to maximize space and floor plan for seamless movement during functions.
• Directed and managed banquet functions for 600-person event.
• Maintained clear and easy access to exits and fire lanes to prepare for emergencies.
• Followed safety procedures and incorporated safety equipment to reduce injury and loss.
• Coordinated weddings, reunions, and corporate meetings throughout banquet and conference spaces.