Efren I. Amaya

• ︎In charge of working on all of the marketing social media, online designing & print work for the restaurant.
• Opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Overseeing of cash drawers, and reconciling of registers reports at close of business.
• Providing Point of Sale training to employees.
• Preparation of alcohol & non-alcohol mixed beverages for bar and restaurant patrons.
• Plan and present bar menu in a fast paced environment. ︎
• Order taking of takeout and delivery apps by phone or in person as well as to reservations taking.
• Training new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Handled customer inquiries and suggestions courteously and professionally.
• Following up with customers about resolved issues to maintain high standards of customer service.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

• Marketing Social Media and any print type design

work for businesses, website and more.

• ︎Business meeting with clients, establishment owners and/or managers to help them achieve their marketing goals.
• Customer call and email inquiries to handle any of their business design needs.
• ︎Help customers create better business marketing ideas with my experience and knowledge. ︎
• Provide Business License registrations services for clients and notarizing of legal documents.
• We provide Audio & Visual Tech installations for businesses.
• Managing of day-to-day business operations.
• Consulting with customers to assess needs and propose optimal solutions.

• Significantly increased monthly sales by working on design and marketing techniques to increase sales and generate more traffic. ︎
• Preparation of alcohol & non-alcohol mixed beverages for bar and restaurant patrons in a fast paced environment.
• Contracted Local & International bands to boost sales.
• ︎Marketing Social Media ︎Event flyers, business cards, menu designs and more.
• Family catering (weddings, sweet 15, graduations, birthday's) ︎Increased sales revenue, cost and profit monitoring. ︎
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Supervised and trained staff on preparing and delivering drinks, and handling food.
• Supervised setting up of bar at beginning of shift and breaking down at end of shift to facilitate operations.
• Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
• Kept bar presentable and well-stocked to meet customer needs.
• ︎Audio, Visual and lighting system installations for nightclub events.

• Invested startup capital to the develop the business.
• Develop and maintain business relationship with property managers.
• ︎Customer Support and high volume customer phone calls.
• ︎Address customer service inquiries in a timely and accurate manner.
• Employee job scheduling ︎Marketing ︎Negotiations, Estimates, Contracts
• Established foundational processes for business operations.
• Evaluated suppliers to maintain cost controls and improve operations.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Conducted target market research to discover customer needs and analyze competitor trends.

• Invested startup capital to begin construction and business process.
• Built the restaurant completely with a team of contractors.
• Worked with an architect to submit building plans to Fairfax County Government for approval of building permits.
• Placed company orders of food and spirits. Receiving of company orders.
• Worked with marketing teams to create print and online advertisements to bring in new customers.
• Catering, ︎Negotiations, ︎Marketing, ︎Revenue and business growth.
• ︎Oversee accounts receivable and payable and payroll.
• ︎Worked with county inspectors to pass inspections (Health Dept., Fire Marshal, Fairfax County Building Permits). ︎
• ︎High volume calls and customer service.
• Conducted target market research to discover customer needs and analyze competitor trends.
• Prepared bank deposits and handled business sales, returns and transaction reports.
• Trained and motivated employees to perform daily business functions.
• Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
• Consulted with customers to assess needs and propose optimal solutions.
• Audio, Visual and lighting system installations.

• Customer Service by taking take out calls and reservations. ︎
• Order taking and serving food and drinks ︎fulfilling customer needs in a timely manner.
• Monitored food and beverage supplies, assisting with restocking.
• ︎Worked off site caterings catering events for the establishment when needed.
• Maintained speed of service for food orders while minimizing errors and complaints.
• Cultivated warm relationships with regular customers.
• Greeted customers and provided outstanding customer service.
• Operated cash register and processed payments from customers.
• Designing of social media ads, website, menus and more
• Responsible for receiving delivery orders making sure order was correct and paying the company with business checks.
• Accomplished multiple tasks within established timeframes.
• Managed and motivated employees to be productive and engaged in work.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

• Painting of entire interior of newly constructed homes.
• Prepping, sanding, priming and painting all surfaces.
• Removed fixtures such as pictures, doorknobs, lamps, and electric switch covers prior to painting.
• Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
• Used sandpaper, scrapers, and grinders, to smooth surfaces.
• Used brushes, spray guns and paint rollers to paint surfaces and worked with different power tools.
• Completed interior and exterior painting for variety of residential clients.
• Covered surfaces and furnishings with cloth and plastic to protect from paint drops.
• Used putty knives and caulking guns to fill cracks, holes and joints with plaster, putty and caulk.
• Followed safety protocols and used protective equipment during painting projects to minimize risk.