Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Efstathia Bixhaku

Jewett City,CT

Summary

Highly motivated Master's degree graduate in Forensic Psychology with a passion for research, particularly in psychological and criminological fields. Extensive experience managing and supporting individuals in crisis,along with academic research. Looking to leverage strong analytical skills experience in a research position.

Overview

10
10
years of professional experience

Work History

Home Manager

Oak Hill (Institution for Disabled Individuals)
, CT
01.2024 - Current
  • Manages daily operations, ensuring compliance with regulations and overseeing medical care coordination
  • Collaborates with interdisciplinary teams to implement care plans for residents on the autism spectrum.
  • Acts as a liaison between families, guardians, and external agencies.

Support Individual and Family Clinician Assistant

Center for Human Development (CHD)
Holyoke, MA
12.2023 - 01.2024
  • Conducted safety assessments and provided mobile crisis assistance
  • Managed 24/7 support lines and facilitated referrals

Emergency Department Counselor

Behavioral Health Network
Springfield, MA
04.2022 - 12.2023
  • Assisted in developing treatment plans and facilitated psychoeducational groups.
  • Provided crisis intervention services.
  • Supported patient growth, independence, and safety by developing and implementing treatment plans, providing direct counseling, and facilitating psycho-educational groups.
  • Assisted and coordinated patient care by documenting assessments, assisting with telehealth and in-person evaluations, answering crisis calls, and collaborating with nurses, doctors, and clinicians on patient dispositions.

Adult Probation Intern

Judicial Court of CT
09.2022 - 12.2022
  • Managed a caseload of 25-30 clients weekly, specifically sex offenders, to monitor treatment progress and compliance with court orders.
  • Conducted drug tests, field visits, and home checks while coordinating treatment and providing progress updates to the probation officer.

Shift Supervisor

Walgreens Pharmacy
09.2018 - 10.2021
  • Supervised team members and assisted in pharmacy operations

Case Manager Intern

Maine Pretrial Services
03.2021 - 05.2021
  • Monitored clients under pretrial supervision.
  • Monitored, supervised, and assisted individuals under pretrial supervision to have a successful pretrial period of supervision, including identifying and addressing barriers to attending court hearings.
  • Maintained accurate and verified records in the client database that document and support activity necessary to meet the program outcomes.

Research Assistant

University of Southern Maine
, Maine
01.2020 - 05.2020
  • Assisted in qualitative research on housing insecurities in rural Maine
  • Transcribed and analyzed audio recordings of interviews
  • Assisted with data collection and presentation of findings to stakeholders.

Peace Corps Volunteer

Peace Corps
01.2015 - 08.2015
  • Organized environmental and educational projects

Education

Master's Degree - Forensic Psychology

American International College
Springfield, MA
05.2023

Bachelor of Arts - Psychology, Minor in Criminology

University of Southern Maine
Portland, ME
05.2021

Associate Degree - Liberal Arts with a Focus on Psychology

School or University
05.2017

Skills

  • Advanced Excel
  • Excel
  • Microsoft Office
  • Microsoft Office Suite
  • PowerPoint
  • SPSS
  • Foreign Languages: Albanian, French

Accomplishments

  • Experienced Leader in Social Impact, Crisis Management, and Research-Driven Solutions
  • Spearheaded initiatives addressing social issues such as food insecurity as the first female president of Phi Theta Kappa
  • Successfully managed complex operations and care coordination for disabled individuals as a Group Home Manager
  • Contributed to meaningful research on housing insecurities as a Research Assistant

Timeline

Home Manager

Oak Hill (Institution for Disabled Individuals)
01.2024 - Current

Support Individual and Family Clinician Assistant

Center for Human Development (CHD)
12.2023 - 01.2024

Adult Probation Intern

Judicial Court of CT
09.2022 - 12.2022

Emergency Department Counselor

Behavioral Health Network
04.2022 - 12.2023

Case Manager Intern

Maine Pretrial Services
03.2021 - 05.2021

Research Assistant

University of Southern Maine
01.2020 - 05.2020

Shift Supervisor

Walgreens Pharmacy
09.2018 - 10.2021

Peace Corps Volunteer

Peace Corps
01.2015 - 08.2015

Master's Degree - Forensic Psychology

American International College

Bachelor of Arts - Psychology, Minor in Criminology

University of Southern Maine

Associate Degree - Liberal Arts with a Focus on Psychology

School or University
Efstathia Bixhaku