Eftu Belete
Metu,Oromia
Summary
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
1
1
year of professional experience
Work History
Cashier
Ilu mini store
Metu, Oromia,Ethiopia
03.2023 - 05.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Verified customer age requirement for alcohol or tobacco purchases.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Resolved customer complaints professionally in accordance with company policy.
- Conducted price checks for special orders or discounts as requested by customers.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Bachelor of Arts - Accounting and Finance
Metu University
Ethiopia,MetuSkills
- Point-of-sale operation
- Transaction balancing
- Customer service
- Product knowledge
- Merchandise stocking
- Customer relationship management
- Reporting and documentation
- Problem solving
Languages
English
Professional
Amharic
Professional
Afan-Oromo
Professional
Arabic
Limited
Timeline
Cashier
Ilu mini store
03.2023 - 05.2024
Bachelor of Arts - Accounting and Finance
Metu University
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