Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eglantina Doda

Novi,MI

Summary

  • Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
  • Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
  • Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
  • Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

11
11
years of professional experience

Work History

Assistant Store Manager

Walmart
07.2021 - Current
  • Leading Others 25%
  • • Motivates team to meet goals and perform at high standards
  • Encourages collaboration and teamwork amongst

Reinforces what teamwork should look like and that Team

  • Leads executes vision
  • Plan Business 50%
  • • Creates and communicates merchandise plans
  • Understands and plans to improve the P&L
  • Exhibits total store mindset Developing Others 25%
  • • Guides associates who need improvement and provides honest feedback
  • Spends time listening to associates and acts on their ideas, questions, or concerns
  • • Evaluates talent, identifies career paths for associates, and staffs team appropriately
  • Contribution to Team Success
  • Provide role clarity to teams
  • Confirm associate's understanding of team goals and expectations
  • • Empower associates to take ownership of their work
  • • Recognize associates for job well done
  • Use data and policy to make good decisions quickly

Food/Consumabels Menager

Walmart
01.2018 - 07.2021
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Jewelry Sales Associate

Walmart
10.2016 - 01.2018
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Jewelry Business Owner

Self-employeed
03.2013 - 05.2016
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Trained and motivated employees to perform daily business functions.
  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Education

High School Diploma -

Partizani
Tirane, Albania
06.2000

Skills

  • Run the Business
    Operates with discipline
    Ensures business needs are met
    Merchant-minded
    Champions new store initiatives
  • Drive Financial Performance
    Invested in store performance
    Leverages metrics to keep score
    Recruits top talent
  • Lead and Develop Associates
    Inspires and motivate associates
    Talent centric with a focus on turnover, training, and engagement
    Teaches and develops effective merchandise presentation
  • Cash Management
  • Inventory Control
  • Sales Growth
  • Inventory Counting
  • Customer Service and Engagement
  • Employee Scheduling

Timeline

Assistant Store Manager

Walmart
07.2021 - Current

Food/Consumabels Menager

Walmart
01.2018 - 07.2021

Jewelry Sales Associate

Walmart
10.2016 - 01.2018

Jewelry Business Owner

Self-employeed
03.2013 - 05.2016

High School Diploma -

Partizani
Eglantina Doda