Egle Guillen

• Planned, organized, and executed several Performance Improvement projects that positively impacted the OT/SLP team and other employees: Quarterly Audit documentation, quarterly orthotic validation process, new employee onboarding program, mentorship, and micro education for new grad employees.
• Encouraged employees to use the Career Development Plan to develop the annual individual goals to expand their knowledge and skills. I empowered them to participate in more complex projects that would benefit patient care and the organization's goals.
• Developed initiatives with the OT and SP team to improve employee engagement around communications, social interactions, recognitions, patient's board process, weekends, and rotation. Etc.
• Kept promoting/encouraging the team to develop new relations with physicians and other clinicians that have positively impacted the patient's intervention.
• Kept the staff informed about new changes or initiatives; encouraged, inspired, and worked on employee motivation through my monthly and team area meetings.
• Provided support and coverage to the Rehab Unit and other Rehab departments within the MH System.
• Through developing new projects, I have encouraged employee participation to build talents, coaches, and mentors.
• Kept the team informed about the EPIC process and scheduled the EPIC training for my team. Kept the training hours on target.
• Contributed to both departments up to a 50% growth.
• Maintained the HLD process with a 100% score on all the Infection Control Audits from 2022-2024.
• Supported and facilitated the development of the Advanced FEES training process, placed and available to all the SP therapists within the system.
• Supported and facilitated SP Team development and participated in different educational and clinical projects to improve patient care: Improved Spanish communication database, Family Training organization, Development of rounds Care 4 form, Research: Patient eye gaze, Geri research, HVI research.
• Supported and encouraged the OT team to develop and participate in educational activities and clinical projects: Early mobility in burn patients, OT in COVID ICU protocol, OT in ICU with ECMO patients, and OT role in early mobility in IMU patients.
• Lead the ACE Acute Care, CARE 4 Documentation improvement, MH system-wide from 2017-2022.
• Continue supporting the employee engagement committee and organizing all the Employee Engagement activities.
• Organized, participated in the organization of the Burn Awareness week since February 2018.

Ergonomic Program:

• Selected as TMC representative for Employee Safety team.
• Provided individual ergonomic assessments and recommendations to different employees in TMC hospital.
• Provided support for lifting equipment training to other departments within the hospital.
• Collaborate with the Corporate Employee Safety department to develop the MHU online training on ergonomics for administrative employees.

Memorial Hermann System Projects/Activities:

• Served as a trainer for the different MH initiatives: AIDET, Language of Care, Memorial Hermann employee experience at MC.
• Active member of Women Leaders of Memorial Hermann since 2027.
• Served as Chair for HOLA ERG system committee since 2021.
• Participated as a panel speaker in two events for HOLA, Hispanic Heritage Month in 2023.
• Led and organized as a HOLA chair, community events and drives.
• Led and organized the Suit Drive, Dress for Success since 2021 at TMC campus.
• Continue being part of the PIC committee, EDI Champion, Campus MHE Steering Committee, and participate in EDI activities.
• Mentored a nurse in Cullen (Henrietta Okoro, former Fall Prevention Chair).
• Participated in the Expert Exchange Mentor program and Capstone project for Sugarland Hospital.
• Develop the proposal for 6 Sigma to work in the therapy Burn Unit and MBSSs.