Ericka Gray
Orford
Summary
Results-driven leader skilled in strategic planning, policy integration, and performance improvements. Seeks opportunities to enhance efficiency, boost employee satisfaction, and achieve cost savings. Adept at leveraging expertise in driving organizational success through effective decision-making and resource allocation. Committed to delivering exceptional results by fostering collaboration, innovation, and continuous improvement.
Overview
20
20
years of professional experience
1
1
Certification
Work History
HR Business Partner
GEOKON
05.2023 - Current
- Managed conflict resolution processes to maintain a positive work environment and resolve employee disputes effectively.
- Facilitated communication between employees and management by conducting regular feedback sessions and addressing concerns proactively.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Conducted thorough job analyses to develop accurate and detailed job descriptions for new hires.
- Optimized onboarding processes for new employees, ensuring seamless integration into their roles from day one.
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Developed and delivered special events for company employees.
- Recruited top talent to maximize profitability.
- Fostered positive work environment through comprehensive employee relations program.
Campus Workforce Manager
Lebanon Center Genesis
08.2021 - 04.2023
- Supports other HR Managers at4 additional sites as needed
- Advocate for compensation adjustments and pay equity within center
- Monitors Talent Acquisition processes for quick on-boarding and ensures compliance procedures are adhered too
- Manages Welcome Program/onboarding
- Supports new hire benefit enrollment
- Manages all labor relations issues for center and provide coaching and counseling
- Benefits Liaison assisting with new hire enrollments and open enrollment sessions
- Achievement: Analyze of turnover data to break down by unit, age group and trends
- Using data help train/educate staff around communication, on boarding and management style
Manager of Human Resources
River Valley Club
12.2019 - 07.2021
- Benefits Administrator for150 employees - working with broker on new plan design and changes, managed open enrollment and new hire benefit education
- Talent Acquisitions for club and child care center
- Managed Employee Relations for club and childcare center, provided coaching and counseling
- Managed performance management program
- Achievements: Successfully implemented a career ladder program for Childcare
- Implemented401(k) program, with a2% auto enrollment and the interface with two systems
- Improved benefit contributions from employers to enhance overall benefits package
Operations Manager/HR Business Partner
Alice Peck Day Memorial Hospital
05.2017 - 07.2019
- Managed all operational departments for the Independent Living Community
- Scheduling
- Departmental Budgeting
- Ordering
- Supervised a staff of 5 FTE
- Managed performance management
- Onboarding for all departments in Assisted Living
- Managed Training and Development as it pertained to compliance
- Achievement: Researched, presented and implemented an e-learning system that is better suited for senior living staff to achieve annual mandatory training as well as online learning
HR Generalist
12.2014 - 05.2017
- Managed Talent Acquisition for both Clinical and Non-Clinical roles
- Coached and Counseled managers on employee concerns in five different departments
- Facilitated New Hire Orientation
- Achievement: Brought to campus a free on-sight resource coordinator to help with all non-work related concerns
HR Generalist
Kendal at Hanover
05.2005 - 12.2014
- Processed biweekly payroll
- Total Rewards Assistant - Benefits Administrator, Wellness Programmer, Compensation for300 employees
- Conducted Compensation Survey Reviews Annually
- Prepared budget data for annual increases to compensation and benefits
- Talent Acquisition Manager
- Supervised a staff of3 FTEs
- Achievements: Completed HR Audit – Designed a needed Succession Plan Professional Development Program
- Re-invented the compensation program providing consistency and equity among staff, project lead for new HRIS System
- Interim HR Director twice during tenure with the company
- Successfully implemented three different benefit plan design improving plans for employees
Education
Master’s - Business Administration
Southern University of New Hampshire
Bachelor of Science - Business Management, Minor in Human Resources
Granite State College
01.2013
Skills
- Employee relations
- Talent management
- HRIS systems
- Retention strategies
- Organizational culture
- Coaching and mentoring
- Total rewards
- Leadership coaching
- Strategic planning
- Operations management
- Human resources department processes
- Data and trends analysis
Certification
- SHRM - Human Resources Generalist
- Leadership Upper Valley
Community Engagement
- Basketball Coach (Youth, High School, AAU)
- Lions Club Member (Orford/Fairlee)
- Lyme Pinnacle Snowmobile - Treasurer
Timeline
HR Business Partner
GEOKON
05.2023 - Current
Campus Workforce Manager
Lebanon Center Genesis
08.2021 - 04.2023
Manager of Human Resources
River Valley Club
12.2019 - 07.2021
Operations Manager/HR Business Partner
Alice Peck Day Memorial Hospital
05.2017 - 07.2019
HR Generalist
12.2014 - 05.2017
HR Generalist
Kendal at Hanover
05.2005 - 12.2014
Bachelor of Science - Business Management, Minor in Human Resources
Granite State College
Master’s - Business Administration
Southern University of New Hampshire
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