Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Leasing Consultant
Horning Brothers
Washington, DC
07.2023 - Current
Conducted tours of available apartments, highlighting features and amenities.
Maintained accurate records of prospective renters, applications and leases.
Prepared lease agreements, collected security deposits and rent payments from tenants.
Processed move-outs by completing final walk throughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
Assisted with the preparation of monthly reports including occupancy rates, delinquency percentages and market surveys.
Concierge
Planned Companies
Washington, DC
06.2021 - 02.2023
Greeted customers and answered their inquiries regarding hotel services, amenities, and local attractions.
Responded promptly to all customer inquiries via telephone, email or face-to-face contact while maintaining a friendly demeanor.
Organized packages received by mail or courier on behalf of guests while ensuring they are properly tracked.
Directed incoming calls and messages to appropriate staff or residents.
Food Preparation Worker
Potbelly
Alexandria, VA
03.2020 - 04.2021
Prepared ingredients for cooking including portioning, chopping, and storing food before use.
Ensured that all health regulations regarding food handling were followed during preparation process.
Labeled containers with identifying information like date prepared and expiration dates.
Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
Cashier
Harris Teeter
Washington, DC
02.2018 - 05.2020
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Stocked shelves with merchandise when needed.
Answered customer inquiries regarding store policies and procedures.
Assisted customers over the phone regarding store operations, product information and order placement.
Provided excellent customer service while promoting loyalty programs to increase sales potential.