Medical Courier
The B12 Store
12.2024 - Current
- Coordinated with patients and healthcare professionals to meet patient needs.
- Scheduled and confirmed patient appointments with patients and healthcare professionals.
- Documented and managed patient information in computer system.
- Checked claims for errors, corrected issues and mailed out updated documents.
- Educated patients and families on vitamins, procedures, medications, continuing care.
- Generated reports and statements each month to review outstanding balances and identify accounts in need of collection processing.
- Oversaw patient registrations by collecting information, verifying benefits and submitting paperwork.
- Documented pickups and deliveries and submitted reports after shift.
- Alerted customers to weather-related pickup or delivery delays.
- Loaded vehicles, balanced loads and secured items against loss or damage during transportation.
- Documented items transported, recipient information and problems.
- Maintained delivery vehicle with regular upkeep and basic repairs.
- Obtained official signatures and required payments for different types of deliveries.
- Complied with local safety and traffic laws when traveling on foot or via bicycle or vehicle.
- Performed routine air and fluid checks and refueling for vehicles.
- Maintained adherence to stringent delivery deadlines.
- Used GPS navigation to plan routes and rerouted for unexpected delays.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
