Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Eham Mohammad

West Des Moines,IA

Summary

Experienced with managing diverse classroom environments and maintaining instructional consistency. Utilizes excellent communication and organizational skills to support student learning and engagement. Track record of adapting teaching strategies to meet varied student needs effectively.

Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Substitute

West Des Moines Community Schools
West Des Moines, IA
09.2024 - Current
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Improved student comprehension by tailoring teaching methods to individual learning styles.
  • Managed classroom behavior effectively, ensuring a safe and respectful atmosphere for all students.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.

Customer Service Cashier

HomeGoods
West Des Moines, IA
01.2024 - 07.2024

Open a credit cards to the customers.

Maintained a clean and organized workspace, promoting a welcoming environment for customers.

Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

Processed customer orders and accurately handled payment transactions.

Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Customer Service

Pine Ridge Farms
Des Moines, IA
01.2011 - 02.2014

Answering phones and taking companies orders.

Handling customer complaints.

Packing orders.

Education

Pharmacy Technician -

Dmacc Community College
Des Moines, IA

Home Health Aide Deploma -

Ashworth College
Norcross, GA
2015

Hight School Deploma -

Bahrain Girls
Bahrain
2004

Skills

  • Student engagement
  • Positive reinforcement
  • Cultural sensitivity
  • Subject matter expertise
  • Behavior management
  • Classroom management
  • Group and individual instruction
  • Classroom organization
  • Safety awareness
  • Customer service standards
  • Customer service improvement
  • Attentive customer service
  • Customer service training

Certification

High School Diploma

Home Health Aide Deploma

Languages

English
Full Professional
Arabic
Native or Bilingual

Timeline

Substitute

West Des Moines Community Schools
09.2024 - Current

Customer Service Cashier

HomeGoods
01.2024 - 07.2024

Customer Service

Pine Ridge Farms
01.2011 - 02.2014

Pharmacy Technician -

Dmacc Community College

Home Health Aide Deploma -

Ashworth College

Hight School Deploma -

Bahrain Girls
Eham Mohammad