Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Secretary to the Attorney
Oyedemi & Associates PC
08.2021 - Current
Filed timely case pleadings to meet firm deadlines.
Prepared and filed pleadings, motions and other legal documents in court proceedings.
Communicated with clients and collected information to research cases.
Drafted motions, petitions and waivers.
Attending and responding to Phone calls and Email.
Proper filling of legal documents for easy retrieval.
planing and updating of Attorney's Daily, weekly and Monthly Schedule.
General managing of the office administration.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Created and updated records and files to maintain document compliance.
Provided clerical support to company employees by copying, faxing, and filing documents.
Kept reception area clean and neat to give visitors positive first impression.
Sorted, opened, and routed mail and deliveries to meet business requirements.
Offered technical support and troubleshot issues to enhance office productivity.
Restocked supplies and submitted purchase orders to maintain stock levels.
Volunteer Church Assistant
Abundant Life Christian Center Breakthrough Center
11.2018 - Current
Supporting the work of the PAstor in the efficient running of the church operations by managing church needs and programs
Managed filing system, entered data and completed other clerical tasks.
Creating agenda, taking notes and other documents to enhance collaborative process.
keeping office equipments functional and supplies well stocked to promote efficient operations.
Maintained church grounds to upkeep clean, safe and tidy presentation.
Maintained church calendar by collecting information about upcoming events and reserving appropriate spaces for regular meetings and special activities.
Created and updated membership rosters, church documents and basic reports.
Handled church correspondence, member database and building scheduling.
Published, printed and mailed informative, prayerful newsletters to church members and leadership team.
Volunteered to help with special projects of varying degrees of complexity.
Keeping of detailed records of church accounts such as incomes and expenditures.
Private Home Tutor for Virtual Learning
Shanel Shotomiwa
09.2020 - 04.2021
Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Supported students with helpful study habits and exam strategies.
Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Collaborated with parents to develop appropriate tutoring lessons.
Creating comfortable tutoring environment for conducive learning.
Provided homework assistance using specific curriculum and materials.
Met with parents to discuss student progress and address concerns.
Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
Used flashcards and other techniques to test and improve memory through practiced information retrieval.
Motivated students with accurate feedback and positive reinforcement.
Custmer Care Representative
GlobalCom Nigeria
10.2010 - 04.2014
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Updated account information to maintain customer records.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Offered advice and assistance to customers, paying attention to special needs or wants.
Responded to customer requests for products, services, and company information.
Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Utilized customer service software to manage interactions and track customer satisfaction.
Developed customer service policies and procedures to meet and exceed industry service standards.
Escalated customer issues to the various department concerned for immediate resolution
Education
Bachelor of Arts - Mass Communication
University Of Jos
Plateau State, Nigeria
08.2008
Skills
Microsoft Office and Typing Proficiency
Account Management
CRM Software
Managing Multiple Tasks
Office Equipment Proficiency
Project Management Abilities
Schedule Mastery and Calendar Management
Customer Relations and Communications
Document Preparation and File Management
Courtroom Procedures
Administrative Support
Teamwork and Collaboration
Languages
English
Full Professional
Timeline
Secretary to the Attorney
Oyedemi & Associates PC
08.2021 - Current
Private Home Tutor for Virtual Learning
Shanel Shotomiwa
09.2020 - 04.2021
Volunteer Church Assistant
Abundant Life Christian Center Breakthrough Center