Ehijie Iyoriobhe
Sugar Land,TX
Summary
Dedicated healthcare professional with a solid foundation in HIPAA compliance and patient care. Known for implementing quality checks and improving documentation practices, ready to support efficient healthcare delivery and enhance patient experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Scribe
Imperial Valley Urgent Care
Houston, TX
11.2023 - Current
- Documented patient encounters and medical histories accurately for physician review.
- Assisted healthcare providers in documenting procedures and treatments efficiently.
- Maintained electronic health records, ensuring compliance with legal and regulatory standards.
- Coordinated communication between medical staff and patients to enhance care delivery.
- Implemented quality checks to ensure thoroughness of patient records maintained by team members.
- Collaborated with physicians to refine documentation practices, enhancing clarity and completeness of records.
Medical Assistant
Normandy Urgent Care
Houston, TX
05.2024 - 07.2024
- Assisted in patient intake, documenting vital signs and medical histories efficiently.
- Administered medications and injections as directed by healthcare providers.
- Coordinated with physicians to ensure seamless patient care and follow-up appointments.
- Managed electronic health records, ensuring accuracy and compliance with regulations.
- Educated patients on treatment plans and medication management effectively.
- Implemented infection control protocols, contributing to a safe clinical environment for patients and staff.
- Supported clinical staff by preparing examination rooms and maintaining medical supplies inventory.
Member Service Representative
University of Houston
Houston, TX
09.2022 - 09.2023
- Assisted members with inquiries regarding services and programs, ensuring clear communication and understanding.
- Processed membership applications and renewals efficiently, maintaining accurate records in database systems.
- Collaborated with team members to streamline service delivery, enhancing overall member satisfaction and experience.
- Conducted training sessions for new staff on customer service protocols and system navigation procedures.
- Implemented feedback mechanisms to gather insights from members, driving continuous improvement in service offerings.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
PSYCHOLOGY/BIOLOGY
University of Houston
Houston, TX05.2026
Certificate - CERTIFIED NURSING ASSISTANT
CNA TRAINING INSTITUTE
Sugar Land, TX12.2025
Skills
- Strong communication skills
- Adaptability in Fast-paced environments
- Documentation skills
- Continuous learning mindset
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Patient care
- Reliable team player
- Bedside manner
- Safety precautions
Certification
- CNA - Certified Nursing Assistant
Timeline
Medical Assistant
Normandy Urgent Care
05.2024 - 07.2024
Medical Scribe
Imperial Valley Urgent Care
11.2023 - Current
Member Service Representative
University of Houston
09.2022 - 09.2023
PSYCHOLOGY/BIOLOGY
University of Houston
Certificate - CERTIFIED NURSING ASSISTANT
CNA TRAINING INSTITUTE