EHINOMEN FLORENCE PAUL
RICHMOND,Texas
Summary
I am a data entry professional with six years of experience developing and maintaining databases. Certified in 10-key, I am known for my exceptional talents in creating organizational and filing systems. As a resourceful and meticulous individual, I have a reputation for improving office productivity. My dedication to accuracy has been a key factor in my success, as I have a proven history of working closely with team members to ensure safe and effective data management. I am skilled at digitizing documents, modernizing systems, and organizing data for optimized productivity.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Inventory Officer
Central Bank of Nigeria
Nigeria
04.2016 - 02.2023
- Maintaining proper records on fixed assets register, prompt tagging and update on new assets in the department
- Effective control of maintenance of bank inventory items
- Prompt replenishment and effective management of store items
- Ensure bank vehicles in the department are functioning and always in good condition
- Prepares monthly fixed assets report and prepares daily staff positions.
Assistant Compliance Officer
Oni Consulting Company
U.K.
12.2013 - 04.2014
- Keeping track of all team deadlines and targets
- Logging, processing, and progress chasing enquiries
- Getting encouraging feedback from customers on the service they have received
- Disagreeing agreeably - saying ‘no’ when you must
- Helping with the induction & training of new customer service advisors
- Receiving and processing cash payments
- Handling complex queries and complaints
- Solving customers’ problems.
Customer Service officer
Garden City Marriott Hotel
Nigeria
06.2012 - 06.2013
- Responsible for completing the sales and returns process from initial customer requests either
- Understanding the needs of callers
- Can handle criticism, put-downs arrogance, persistence, or patronizing behaviors
- Able to create a positively memorable service experience for my guests
- Juggling administration tasks and reception duties effectively
- Turning complaints into opportunities
- Responding to all requests for information/inquiries quickly
- Recording details of all inquiries, comments, and complaints.
Education
Associate of Biology Health sciences - Nursing
Houston Community College
12.2024
PGD Environmental and Natural Resource Economics - Environmental and Natural Resource Economics
University of Birmingham
05.2015
Bachelor of Arts in Economics - Economics
American University of Nigeria (AUN)
05.2011
Skills
- Data Entry and Analysis
- Data Entry Software
- Data entry skills
- Database Search and Data Entry Skills
- Data entry expertise
- Accurate data entry
- Excellent data entry abilities
- 10-Key Data Entry
- Inventory accuracy
- Stock control
- Goal attainment
- Customer Service
- Resource Management
- Records Maintenance
- Goal Setting
- Problem-solving abilities
- Analytical Thinking
Certification
Advance Material Management Course, May 2015
Mock Juror for University of Houston Law Center
Awards And Activities
- Member of the National Society of Leadership and Success, 11/2023 - Present
- Mock Juror for University of Houston Law Center, 11/2023
- Appraisal Representative, 04/2017-01/2023, Taught my colleagues how to initiate their appraisal, Taught my bosses about the areas staff should be rated
- Personnel Effectiveness & Work Improvement in a Computerized Environment
- Advanced Materials Management Course (Purchasing and Stores Administration), 10/2017
- Full Scholarship for PGD from the Office of the Special Adviser to the President on Niger Delta, Nigeria, 12/2013-09/2015
- English Language Centre in Bradford College University Centre, 04/2013-07/2013
- Member of the Nigerian Red Cross Society in Nasarawa state, Nigeria, 11/2010-12/2011
- Certificate of the Chair of the General Assembly in the AUN-IMUN Conference for Secondary Schools in Yola, Adamawa State Nigeria, 05/2011
- Full Scholarship to Washington DC to represent AUN in the NMUN Conference, 10/2010-11/2010
- Hall Representative, 08/2010-08/2011, Assisted with student issues, Worked as administrative personnel
Languages
English
Full Professional
Accomplishments
Member of the National Society of Leadership and Success
Appraisal Representative in Central Bank of Nigeria Legal Department
Affiliations
- creative problem-solver who works very hard and loves challenges.
- Professional and friendly, always with great energy and enthusiasm, committed to equal opportunities
References
References available upon request.
Timeline
Inventory Officer
Central Bank of Nigeria
04.2016 - 02.2023
Assistant Compliance Officer
Oni Consulting Company
12.2013 - 04.2014
Customer Service officer
Garden City Marriott Hotel
06.2012 - 06.2013
Associate of Biology Health sciences - Nursing
Houston Community College
PGD Environmental and Natural Resource Economics - Environmental and Natural Resource Economics
University of Birmingham
Bachelor of Arts in Economics - Economics
American University of Nigeria (AUN)
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