I have experience in the medical field working and elderly clients with special needs and providing professional support as needed
Overview
9
9
years of professional experience
1
1
Certification
Work History
Warehouse Auditor/Associate
Brown Aviation Logistics
08.2023 - Current
Ensuring compliance with regulatory requirements by performing regular audits and staying up-to-date with industry standards.
Providing detailed documentation on audit findings, facilitating swift corrective actions when necessary.
Ensuring the precise number of items in the bins to be sent to the aircraft, verifying that no suspicious items are present
Maintaining confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
Mentoring junior auditors, sharing knowledge and best practices to foster their professional growth within the team.
Performing all other delegated duties as assigned
Direct Support Professional Caregiver
Yansa Foundation
01.2023 - Current
Maintaining detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
Transporting clients to events and activities, medical appointments, gym and shopping trips.
Providing safe mobility support to help patients move around personal and public spaces.
Recording status updates and duties completed in logbooks for management review.
Building and maintaining rapport with clients and family members to facilitate trusting caregiver relationship.
Ensuring a safe and comfortable living environment for clients through regular housekeeping tasks and proactive maintenance reporting.
Providing support and implementing individualized care plans
Engaging clients in meaningful conversation, socialization, and activity while providing personal care assistance.
Performing all other assigned duties.
Help Desk Technician
Aptitude Consulting
04.2020 - 02.2022
Utilized ServiceNow platform
Consistently met or exceeded performance metrics established within the organization, contributing positively towards overall departmental goals.
Streamlined help desk operations with the implementation of a new ticketing system.
Proactively monitored network systems for early detection of potential issues or concerns.
Triaged help desk Tickets
Increased first-call resolution rates by consistently providing accurate information and speedy solutions.
Executive Chairman,
Egor Local Government Council Area
01.2016 - 12.2020
Chaired shareholder meetings and disseminated information
Planned and oversaw meetings including civic events, in accordance with governing documents.
Represented the district at ceremonial occasions
Enhanced performance by implementing effective management strategies and fostering a collaborative executive team.
Directed comprehensive campaigns, elevating brand awareness among target audiences.
Maintained impartiality and objectivity during meetings and decision-making.
Managed financial, operational and human resources to optimize local government performance.
Created succession plans to provide continuity of operations during leadership transitions.
Education
Master of Arts - International History And Diplomacy
University of Benin
Benin City, Nigeria
05.2018
Bachelor of Science - Political Science And Public Admininstration
University of Benin
Benin City, Nigeria
12.1998
Skills
Patient Care
Activity Planning
Healthcare coordination
Respectful and Compassionate
Behavior redirection & Management
HIPAA Compliance & Safety Compliance
Complex Problem-Solving
Case Management
State regulations knowledge
Care Plan Assessment & Management
Excellent verbal and written communication skills
COVID-19 Safety Policies
Attention to Detail
Problem- Solving
Time Management
Customer Service
Proficient in Microsoft Office Suites
Certification
Continuing Education- Support Coordination Orientation: Person-Centered Planning & Connection to Community- July 2022
Continuing Education- Introduction of Positive Behavior Support - Aug. 2024
Master of Arts - International History and Diplomacy May 2018
Bachelor of Science Political Science and Public Administration - Dec. 1998
References
Available on Request
Timeline
Warehouse Auditor/Associate
Brown Aviation Logistics
08.2023 - Current
Direct Support Professional Caregiver
Yansa Foundation
01.2023 - Current
Help Desk Technician
Aptitude Consulting
04.2020 - 02.2022
Executive Chairman,
Egor Local Government Council Area
01.2016 - 12.2020
Master of Arts - International History And Diplomacy
University of Benin
Bachelor of Science - Political Science And Public Admininstration
University of Benin
Continuing Education- Support Coordination Orientation: Person-Centered Planning & Connection to Community- July 2022
Continuing Education- Introduction of Positive Behavior Support - Aug. 2024
Master of Arts - International History and Diplomacy May 2018
Bachelor of Science Political Science and Public Administration - Dec. 1998
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