Ehlisendry Corona
Gaithersburg,MD
Summary
Diligent Property Manager with proven history of managing diverse property portfolios and ensuring tenant satisfaction. Successfully managed multiple properties, overseeing maintenance, leasing, and financial operations. Demonstrated proficiency in conflict resolution and tenant relations, ensuring smooth and efficient property management.
Overview
11
11
years of professional experience
Work History
Assistant Property Manager
RAM Partners LLC
03.2023 - Current
- Following up on delinquent tenants and coordinated collection procedures.
- Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
- Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
- Managed budget effectively, ensuring all property expenses were kept within allocated funds.
- Increased revenue with strategic lease renewal negotiations, focusing on tenant retention.
- Coordinated with legal counsel to handle eviction processes smoothly and professionally.
- Managed lease agreements, ensuring timely renewals and accurate documentation.
- Coordinate move-ins and move-outs, ensuring smooth transitions
- Handle tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Complete final move-out walk-throughs with tenants to identify required repairs.
- Process lease renewals, carefully addressing tenant concerns and negotiating terms beneficial to both parties.
- Assist in preparing comprehensive financial reports for owner review, ensuring transparency in property performance metrics.
- Facilitate strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
- Schedule and oversee maintenance, repair and installation activities.
- Monitor daily progress and work quality of mechanics and installers.
- Assist prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Organized community events to promote resident engagement and foster a sense of belonging within the complex.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
Leasing Expert
Pegasus Residental
03.2022 - 03.2023
- Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
- Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect''s needs.
- Developed marketing materials to highlight property features and attract potential renters.
- Kept meticulous records of correspondence between management and tenants.
- Coordinated open house events, showcasing properties to potential renters and contributing to increased lease signings.
- Effectively resolved conflicts among residents or between residents and management, maintaining a harmonious living environment.
- Assessed prospective tenant qualifications by conducting thorough background checks and verifying income information.
- Maintained accurate records of rental payments, deposits, and expenses for effective financial management.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Coordinated move-ins and move-outs, ensuring seamless transitions for both new and departing residents.
- Assisted property managers in preparing and analyzing leasing reports for upper management, identifying trends and areas for improvement.
Customer Service Specialist
EviCore healthcare
04.2018 - 02.2022
- Handled over 100 inbound calls per shift to provide prior authorization support for physicians, healthcare providers and patients in accordance with payer guidelines.
- Input all patient data regarding claims and prior authorizations into system accurately.
- Communicated with people from various cultures and backgrounds on application process.
- Enhanced caller satisfaction with fast, knowledgeable service.
- Verified patients information by analyzing existing evidence on file.Verified information from research subjects for accuracy and Improved customer satisfaction by finding creative solutions to problems.
- Strongly navigated multiple computer systems and utilized search tools to find information.
Medical Assistant
Gelenkzentrum München
01.2014 - 07.2017
- Performed front desk duties, including answering phones, scheduling appointments, preparing prescriptions, and greeting patients.
- Maintained team productivity by organizing charts, insurance forms and patient documentation.
- Assisted physicians examine and treat patients by handing instruments, giving injections, removing sutures, and documented records into chart.
- Kept equipment ready for use through scheduled cleaning and sterilization.
- Performed subcutaneous injections for Patients on physicians requests.
Education
Ausbildung Zur Medizinische Fachangestelle - Medical Assisting
Städt.Berufsschule Für Medizinische Fachangestelle
Munich, Bavaria01.2017
High School Diploma -
Wilhelm-Conrad-Röntgen Mittelschule
Weilheim, Germany07.2012
Skills
- Adaptable and be flexible
- Accounting operations
- Strong planning and coordination skills
- Issue Response and Resolution
- Skilled multi-tasker
- Attention to Detail
- Staff Coordination
- Critical thinking
- Team collaboration
Languages
German
Native or Bilingual
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Property Manager
RAM Partners LLC
03.2023 - Current
Leasing Expert
Pegasus Residental
03.2022 - 03.2023
Customer Service Specialist
EviCore healthcare
04.2018 - 02.2022
Medical Assistant
Gelenkzentrum München
01.2014 - 07.2017
Ausbildung Zur Medizinische Fachangestelle - Medical Assisting
Städt.Berufsschule Für Medizinische Fachangestelle
High School Diploma -
Wilhelm-Conrad-Röntgen Mittelschule
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