Ehsan Aslani
Redmond,WA
Summary
Versatile and results-driven professional with a proven track record at Safeway, enhancing team efficiency and customer satisfaction. Expert in problem-solving and customer service, adept at leading seamless technology integrations and installations. Showcases exceptional communication and teamwork abilities, significantly improving operational workflows and client relations.
Overview
14
14
years of professional experience
Work History
PIC
Safeway
02.2024 - Current
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Improved overall team performance by implementing efficient management strategies and providing clear guidance.
- Worked with management team to implement proper division of responsibilities.
Computer Service Technician
Oz Safa
04.2018 - 07.2023
- Kept abreast of industry trends and emerging technologies to provide informed recommendations for equipment upgrades or replacements when necessary.
- Improved customer satisfaction by providing timely and efficient technical support.
- Assisted in the planning and execution of large-scale technology rollouts, ensuring seamless integration into existing systems while minimizing disruptions to daily operations.
- Ensured smooth transitions during software migrations by effectively backing up client data prior to initiating the process.
Appliance Installer
Fakir
01.2016 - 03.2018
- Delivered, loaded and unloaded and installed [Product or Service].
- Reduced installation errors by carefully following manufacturer guidelines for various appliances.
- Increased productivity by maintaining a well-organized work area and effectively managing time and resources during installations.
- Customized appliance installs according to client preferences, ensuring complete satisfaction with the final result.
Basic Plumer
Su Co
02.2015 - 01.2016
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
Painter
Mehr Maskan
02.2012 - 07.2014
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
Basic Electrical
Noor Co
10.2010 - 03.2012
- Conducted training sessions for non-technical staff members on basic electrical concepts, promoting a safer workplace through improved understanding of common hazards.
- Performed basic electrical tasks, contributing to the successful completion of various repair projects.
- Applied electrical code to troubleshoot and resolve basic electrical wiring and circuitry problems.
- Demonstrated versatility in skill set, effectively handling a range of maintenance tasks from painting and drywall repair to basic electrical and plumbing work.
Education
Bachelor of Science - Information And Communication Technology
Sanati ISF
Iran08-2012
Associate of Applied Science - Information And Communication Technology
Sanati ISF
Iran08-2010
High School Diploma -
Saadi
Iran04-2008
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Problem resolution
- Computer skills
- Excellent communication
- Critical thinking
- Active listening
- Organization and time management
Timeline
PIC
Safeway
02.2024 - Current
Computer Service Technician
Oz Safa
04.2018 - 07.2023
Appliance Installer
Fakir
01.2016 - 03.2018
Basic Plumer
Su Co
02.2015 - 01.2016
Painter
Mehr Maskan
02.2012 - 07.2014
Basic Electrical
Noor Co
10.2010 - 03.2012
Bachelor of Science - Information And Communication Technology
Sanati ISF
Associate of Applied Science - Information And Communication Technology
Sanati ISF
High School Diploma -
Saadi
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