Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic

Ehsan Iqbal

TX

Summary

Experienced Airport Operations Officer at Dallas Love Field, dedicated to maintaining safety, security, and service excellence in airport operations. A graduate in Aviation Management from Auburn University with honors, recognized on the Dean’s List, I bring a strong foundation in aviation principles, regulatory compliance, and customer service. Skilled in data analytics, problem-solving, and well-versed in FAA regulations and ISO standards, I conduct thorough inspections to ensure compliance and operational excellence. Proficient in Microsoft Office Suite, advanced Excel functions, and SAP products, I leverage technology to streamline processes and enhance reporting. Passionate about contributing to the aviation industry, I am committed to fostering best practices in airport operations and enhancing the passenger experience

Overview

7
7
years of professional experience
1
1
Certification

Work History

Airport Operations Officer

City of Dallas
08.2024 - Current
  • Conducts thorough inspections, observations, and evaluations of landside and airport facilities to ensure safety, security, and compliance with FAA regulations.
  • Delivers exceptional service to tenants and the public, assisting emergency services and coordinating responses during incidents to ensure a safe and efficient operational environment.
  • Maintains in-depth knowledge of airport regulations, policies, and general business management principles to uphold operational standards and compliance.
  • Utilizes strong customer service skills to foster positive interactions, with a focus on maintaining high standards of care and support for passengers and tenants.
  • Familiar with terminal layout, operational procedures, and resources within the airport, ensuring quick and efficient response to operational needs.
  • Skilled in Operations Administration, Airport Operations, Airport Development, Federal Aviation Regulations (FAR), Emergency Management, and Customer Service Operations.

PROPERTIES AND BUSINESS DEVELOPMENT

Birmingham Airport Authority
06.2023 - 08.2023
  • Assisted in the management of a $27 million air cargo building project, focusing on strategic planning and contract negotiation.
  • Negotiated favorable contract terms, ensuring long-term profitability for the organization.
  • Conducted market research and competitive analysis, maintained communications with clients, tenants, and contractors, and supported airport operations.
  • Overseeing and actively participating in negotiations with HMS Host for concourse restaurant renovations.

CULTURAL AND TRAINING SPECIALIST

Vertex Solutions
08.2017 - 03.2020
  • Developed and facilitated immersive training scenarios to support tactical field training exercises (FTXs) and command post exercises (CPXs), providing comprehensive control and support services for effective emergency preparedness simulations.
  • Delivered Virtual Instructor-Led Training (VILT) and blended ILT-VILT training through widely used telecommunications platforms, ensuring accessible and effective training delivery across remote and in-person participants.
  • After Action Reports (AARs) to analyze program effectiveness, adapting and optimizing training content to better meet organizational needs and enhance participant readiness.

Education

Bachelor of Science - Aviation Management

Auburn University
Auburn, AL

Skills

  • Problem Solving & Analytical Skills
  • Negotiation & Conflict Resolution
  • Technology & Troubleshooting: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Team Facilitation & Resource Allocation
  • Training Development & Facilitation
  • Operations Administration & Airport Development
  • Regulatory compliance monitoring
  • Risk Assessment
  • Incident Reporting

Certification

  • IS-100.C: Introduction to Incident Command System
  • IS-120.C: An Introduction to Exercises
  • IS-200.C Basic Incident Command System for Initial Response
  • IS-230.E: Fundamentals of Emergency Management
  • IS-520: Introduction to Continuity of Operations Planning for Pandemic Influenzas
  • IS-700.B: An Introduction to the National Incident Management System
  • IS-800.D: National Response Framework, An Introduction
  • IS-904: Active Shooter Prevention: You Can Make a Difference
  • IS-1300.A: Introduction to Continuity
  • IS-2200: Basic Emergency Operations Center Functions

Languages

Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Professional Working

Timeline

Airport Operations Officer

City of Dallas
08.2024 - Current

PROPERTIES AND BUSINESS DEVELOPMENT

Birmingham Airport Authority
06.2023 - 08.2023

CULTURAL AND TRAINING SPECIALIST

Vertex Solutions
08.2017 - 03.2020

Bachelor of Science - Aviation Management

Auburn University
Ehsan Iqbal