Summary
Overview
Work History
Education
Skills
Hobbies
Work Availability
Accomplishments
Affiliations
Work Preference
Software
Interests
Timeline
Hi, I’m

Elizabeth Hope Sankey

Brentwood,CA
If you really look closely, most overnight successes took a long time.
Steve Jobs
Elizabeth Hope Sankey

Summary

Highly motivated Key Holder Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

6
years of professional experience

Work History

Fabletics

Sales Associate
01.2023 - 07.2023

Job overview

  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled $700 cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Managed returns, exchanges and refunds in accordance with store policy.

Culver's Restaurant

Cashier
02.2021 - 01.2022

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Maintained a $200 balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Maintained current knowledge of sale promotions.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Handled multiple payment methods securely.
  • Exceeded productivity goals through consistent attention to detail during busy shifts.

Panera Bread

Delivery Driver
12.2019 - 09.2020

Job overview

  • Delivered packages to customer doorsteps and business offices.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products. (Before 15 minutes)
  • Read maps, written instructions, and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.

Palm Beach Tan

Keyholder/ASM
02.2017 - 03.2018

Job overview

  • Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
  • Streamlined inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Assisted in hiring and training new employees, fostering a collaborative team atmosphere.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Supported store operations during peak hours, effectively managing long queues and high volumes of customers.
  • Mentored junior staff members, helping them develop their skills to advance within the company.
  • Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Promoted business' development by building and maintaining relationships with new clients.
  • Mentored new sales associates to contribute to store's positive culture.
  • Managed customer needs and delegated tasks to employees for optimal coverage.
  • Scheduled employees, prepared bank deposits and drafted sales reports to keep daily processes running smoothly.
  • Propelled market share to surge ahead of other branches and earned #2 ranking.

Education

Spring Hill College
Mobile, AL

No Degree from Premedicine / Psychology

University Overview

  • 3.6 GPA

Saint Joseph's Academy
Saint Louis, MO

High School Diploma
05.2015

Skills

  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Cash Handling
  • POS System Operation
  • Sales Training
  • Inventory Tracking
  • Dispute Mediation
  • Organization
  • Building Customer Loyalty
  • Sales floor organization

Hobbies

  • Singing
  • Music
  • Running
  • Working out
  • Reading
  • Friendship Bracelets
  • Meditation
  • Cooking
  • Journaling
  • BitCoin


Availability
See my work availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Awarded “Employee of the Month” for 3 consecutive months in 2017.
  • Documentation - Wrote and edited documents to keep staff informed on policies and procedures.

Affiliations

  • Purina
  • AYF Foundation

Work Preference

Work Type

Full TimePart Time

Work Location

RemoteOn-Site

Important To Me

Work-life balancePaid sick leave4-day work weekPaid time offWork from home optionCompany CultureFlexible work hoursCareer advancement

Software

Excel

Power Point

Microsoft Word

Pages

Interests

Music

Horror films

Psychological thriller films

Learning new recipes

Learning new skills

Making music

Timeline

Sales Associate

Fabletics
01.2023 - 07.2023

Cashier

Culver's Restaurant
02.2021 - 01.2022

Delivery Driver

Panera Bread
12.2019 - 09.2020

Keyholder/ASM

Palm Beach Tan
02.2017 - 03.2018

Spring Hill College

No Degree from Premedicine / Psychology

Saint Joseph's Academy

High School Diploma

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Elizabeth Hope Sankey