Eibar Pedrero

• Prepared and served food in accordance with established recipes and portion control guidelines
• Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
• Assisted with food preparation tasks such as chopping vegetables, marinating meats, and assembling sandwiches
• Set up and maintained food service stations, ensuring they are clean, organized, and stocked with necessary supplies
• Maintained clean and sanitary work environment, including washing dishes, utensils, and equipment daily
• Followed proper food handling procedures to ensure food safety and prevent cross-contamination
• Provided excellent customer service
• Greeted and assisted customers with finding items when asked in a friendly manner
• Stocked food shelves with variety of products
• Pulled back stock and trash to back room/correct areas
• Worked with management to ensure correct areas are stocked in a timely fashion
• Maintained friendly demeanor with customers.

• Placed orders for customers in-store.
• Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
• Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
• Assisted with inventory counts and stocking of merchandise.
• Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
• Bolstered company reputation through outstanding service delivery that consistently exceeded expectations of both clients and coworkers.
• Handled cash for 100+ customers daily.
• Cleaned down store daily (including sweeping, mopping, cleaning counters etc.
• Assisted customers with online and in-store orders over the phone daily.
• Maintained and kept all COVID-19 regulations.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.

• Improved customer satisfaction by providing friendly and efficient service at the register.
• Kept food preparation area, equipment, and utensils clean and sanitary. Kept up with COVID-19 regulations as well.
• Trained new team members on procedures, customer service, and sales techniques.
• Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
• Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Restocked store whenever inventory was low
• Cleaned down the store (including: sweeping, mopping, vacuuming, cleaning counters etc.)

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