Eidelys Perez
Hialeah,FL
Summary
Driven by a commitment to excellence, I leveraged my expertise in technical troubleshooting and public speaking at Universidad Agraria De La Habana to enhance productivity and foster a culture of continuous improvement. Specializing in documentation control and relationship building, I successfully implemented quality standards and educational innovations, significantly boosting efficiency and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Quality Specialist
Empresa De Acueducto Y Alcantarillado Mayabeque
08.2022 - 11.2022
- Assisted in the implementation of a continuous improvement culture, contributing to company-wide improvements in productivity and waste reduction.
- Developed comprehensive quality control documentation, standardizing procedures across all departments and promoting consistency.
- Enhanced team performance through regular training sessions and knowledge sharing, resulting in an increase in overall efficiency.
- Optimized the calibration program for measuring equipment, reducing downtime due to inaccurate readings or malfunctioning instruments.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Updated inspection journals and daily summary logs with quality-related data.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Performed standard first article inspections and random sampling inspections to verify adherence to customer standards.
- Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
- Inspected items and compared against standards to meet regulatory requirements.
- Performed routine maintenance and calibration on testing equipment.
- Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
- Successfully resolved escalated customer concerns regarding product reliability through transparent communication channels.
Professor
Universidad Agraria De La Habana
01.2022 - 11.2022
- Enhanced student understanding by designing interactive and engaging lectures.
- Created dynamic learning environment that valued instructor and student interaction.
- Demonstrated strong interpersonal and communication skills, resulting in clear subject matter discussion with students.
- Increased course relevance by incorporating real-world examples and case studies into lesson plans.
- Researched and selected course texts and supplemental learning materials.
- Boosted overall department performance by mentoring junior faculty members and sharing best practices.
- Assisted in accreditation processes by gathering necessary documentation, preparing reports, and participating in site visits as needed.
- Created excitement and enthusiasm in classroom by delivering engaging subject matter.
- Conducted engaging in-class discussions to facilitate learning and encourage participation.
- Impartially evaluated papers, projects and homework assignments of students, delegating grading to teaching assistants when appropriate.
- Evaluated and supervised student activities and performance levels to provide reports on academic progress.
Teaching Technical Assistant
Universidad Agraria De La Habana
01.2019 - 05.2021
- Gathered, organized and distributed technical documentation.
- Prepared technical presentations and other materials for advisory meetings.
- Implemented corrective action procedures within prescribed guidelines for issues, escalating high priorities to other technical resources.
- Assisted in the implementation of new technology systems, ensuring seamless integration with existing infrastructure.
- Logged inventory of functioning systems to maintain user accessibility.
- Managed inventory of IT equipment and supplies, ensuring availability of essential resources for timely project completion.
- Implemented system upgrades to help mitigate vulnerabilities.
- Assisted in the planning and execution of IT projects, contributing technical expertise and resource management skills to ensure successful outcomes.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
- Performed wide-ranging administrative, financial and service-related functions.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
Education
Bachelor of Science - Industrial Engineering
Universidad Agraria De La Habana
Cuba12.2021
Skills
- Customer Satisfaction
- Preventive Actions
- Documentation Control
- Product Inspection
- Production Optimization
- Public Speaking
- Test case development
- Defect tracking
- Safety Procedures
- Test Planning
- Consulting
- Manual Testing
- Relationship Building
- Technical Documentation
- Testing protocols
- Product Inspections
- Solution Development and Optimization
- Stability sampling
- Technical Troubleshooting
Timeline
Quality Specialist
Empresa De Acueducto Y Alcantarillado Mayabeque
08.2022 - 11.2022
Professor
Universidad Agraria De La Habana
01.2022 - 11.2022
Teaching Technical Assistant
Universidad Agraria De La Habana
01.2019 - 05.2021
Bachelor of Science - Industrial Engineering
Universidad Agraria De La Habana
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