EI EI AYE

I taking care of my 2 Kids (Girl 8yrs and Boy 5yrs). And then, we are immigrant to United State of America with my family July 2022.

• Handle with daily operation, solving customers’ orders and complain, manpower schedule for monthly operation, Order items from Japan , daily/weekly/monthly cash control and finance operation.
• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Supervised and effectively trained 10 employees to decrease process lags and boost productivity.
• Promoted business strategy by implementing improvements based on guest feedback.
• Managed weekly inventory transactions by creating templates to track optimal food and beverage stock.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Reported issues to higher management with great detail.

• Management on Daily/Weekly/Monthly Operation, Customers satisfaction, arrange event for customers requisition. Arrange and Handle with food and beverage. Arrange for schedule manpower daily/weekly operation. Arrange and discussion meeting with suppliers.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Assisted sales team with completing customer transactions and managing issues.
• Demonstrated exemplary customer service by engaging clients on sales floor.
• Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
• Evaluated employee performance and coached and trained to improve weak areas.
• Worked with management team to implement proper division of responsibilities.
• Set overall vision and provided team leadership.

• Greeted customers and helped with product questions, selections and purchases.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Assisted customers with prompt and polite support in-person and via telephone.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Used POS system to process sales, returns, online orders and gift card activations.
• Balanced and organized cash register by handling cash, counting change and storing coupons.

• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Assisted customers with prompt and polite support in-person and via telephone.
• Used POS system to process sales, returns, online orders and gift card activations.
• Answered product questions with up-to-date knowledge of sales and store promotions.
• Helped customers complete purchases, locate items and join reward programs.
• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
• Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
• Balanced and organized cash register by handling cash, counting change and storing coupons.