Eika Ivana Horaguchi

• -Helped organizes event
• -Represented the SCF Music Program
• -Assisted in any events, auditions, helped the music staffs, etc

• Assisted the Choir Director in sectionals and warm-ups, ensuring proper vocal technique and balanced sound.
• Directed rehearsals for sectional groups, focusing on tone quality, diction, and blend.

Instruction & Mentorship

• Supported student singers with sight-reading, vocal development, and part learning, improving ensemble accuracy and confidence. Often staying after class to help.
• Mentored new choir members, helping them integrate musically and socially into the group.
• Provided individual guidance to section leaders to strengthen leadership within the choir.

Organizational Support

• Coordinated logistics for concerts, including stage setup, and music distribution.
• Organized sheet music.
• Learning the music and/or body percussion ahead of time so I can be ready to assist during rehearsals.

Collaboration & Communication

• Worked closely with accompanists, directors, and other student leaders to ensure cohesive rehearsals and performances.
• Acted as a liaison between the director and choir members, facilitating clear communication and rehearsal efficiency.
• Encouraged team spirit and discipline within the ensemble, fostering a positive rehearsal environment.

Performance & Achievements

• Assisted in preparing the choir for concerts.
• Recognized by peers and faculty for leadership, musicianship, and dedication to the ensemble’s success. Not just in the vocal program, but in orchestra too.
• Awarded the "2024-2025 All-Around Leadership Award."

Leadership & Supervision

• Supervised and trained usher team, ensuring smooth front-of-house operations for events.
• Delegated responsibilities, managed shift schedules, and maintained staff accountability to deliver seamless guest experiences.
• Mentored new ushers in customer service, safety protocols, and venue policies.

Customer Service & Guest Relations

• Served as primary point of contact for escalated guest concerns, resolving issues quickly to maintain positive audience experience.
• Assisted patrons with seating, accessibility needs, and inquiries, ensuring compliance with ADA standards.
• Consistently praised for professionalism, approachability, and ability to diffuse high-stress situations.

Operational Management

• Oversaw crowd flow, entry/exit logistics, and seating arrangements to maximize efficiency and safety during high-capacity events.
• Coordinated with event staff, security, and box office teams to manage late seating, ticketing discrepancies, and emergency situations.
• Ensured compliance with safety regulations and evacuation procedures; led ushers during emergency drills and live situations.

Event Support & Coordination

• Worked closely with stage management and technical teams to align ushering operations with performance schedules.
• Assisted in pre-event briefings, communicating event-specific policies to usher teams.
• Monitored venue cleanliness and atmosphere, liaising with custodial staff to uphold venue standards.

Achievements

• Recognized for outstanding leadership in successfully managing usher teams during sold-out events and special performances.
• Contributed to repeat patron loyalty by fostering welcoming and efficient environment.