Eilat Nisenblat

As Operations Manager at Y & E Enterprises, a private label cosmetic company, I have successfully manage the logistics, customer service, and accounting operations that ensure smooth and efficient business processes. I was integral in creating the company’s private label line over five years ago and continue to oversee its operational success. My key responsibilities include:

• Logistics Management: Oversee the entire supply chain, including the receipt and processing of purchase orders (POs), coordination with suppliers, and ensuring timely and accurate shipments based on customer specifications and guidelines
• Customer Service & Relations: Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining strong client relationships to ensure satisfaction and repeat business
• Order Fulfillment & Coordination: Review and manage POs, track inventory levels, and ensure products are packaged and shipped in accordance with customer requirements, timelines, and quality standards
• Accounting & Financial Management: Create and manage invoices, apply payments, and ensure accurate financial records using QuickBooks
• Manage accounts receivable and accounts payable, ensuring timely and accurate processing of payments and receipts
• Reconcile financial statements, track expenses, and support budget management to maintain profitability
• Inventory & Purchasing Management: Monitor and manage inventory levels, coordinate purchases as needed and ensure optimal stock levels to meet customer demand without overstocking
• Marketplace Management: Oversee the sales and operations on multiple e-commerce platforms, including Amazon, Nordstrom, Macy’s, Walmart, and Saks Off Fifth
• This includes managing listings, processing orders, ensuring accurate stock levels, and optimizing product visibility and performance
• Process Improvement: Continuously evaluate and implement process improvements to enhance operational efficiency, reduce costs, and improve customer satisfaction
• A private label cosmetic company

As the Operations and Events Manager at Y2V Restaurants, I am responsible for overseeing the administrative and operational aspects of the business, ensuring smooth and efficient daily operations. I handle the full spectrum of operational tasks, including supplier communications, purchasing, invoice management, and event coordination. My key responsibilities include:

• Administrative Management: Oversee the administrative functions of the restaurant, managing office systems and ensuring the smooth flow of day-to-day operations
• Supplier Relations & Purchasing: Communicate with suppliers to place orders, manage inventory levels, and ensure that all necessary materials and products are available for restaurant operations
• Invoice Management & Payments: Review and process invoices, ensure accurate payment processing, and maintain financial records to support budgeting and operational expenses
• Event Coordination & Booking: Manage the booking and coordination of events, including private parties, corporate gatherings, and other special occasions
• Work with clients to understand their needs, create tailored event plans, and ensure successful execution
• Hiring & Interviewing Employees: Responsible for recruiting and interviewing new employees, ensuring the team is built with qualified and reliable individuals to meet operational needs
• Vendor & Partner Communication: Maintain relationships with vendors, service providers, and external partners to ensure that all necessary goods and services are delivered on time and to specification
• Operational Support: Provide support to the restaurant management team, ensuring adherence to company policies and procedures while fostering a positive and efficient work environment
• Process Improvement: Continuously evaluate and implement improvements in operational and event processes to optimize efficiency and enhance client satisfaction

• Participated in various financial activities such as negotiating rates, pricing, managing expenses, providing estimates, and seeking revenue sources
• Managed business transactions, including payroll, standing orders, invoices, and other financial forms
• Coordinated and collaborated with vendors to ensure smooth business operations
• Identified, researched, and resolved customer issues, meeting with clients, vendors, and service providers regarding products and services
• Maintained inventories and supplies, managing freight and warehouse budgets
• Marketed and promoted products and services, increasing brand visibility and sales
• Managed and supervised administrative, logistics, and marketing staff to ensure company policies and procedures were followed
• Performed additional tasks and duties as assigned