Hi, I’m
Eileen G Brener
Cherry Hill,NJ
Summary
With a proven track record at Amazon and expertise in customer service and strategic thinking, I excel in driving operational success and enhancing customer satisfaction. My adaptability and analytical skills have consistently contributed to achieving and surpassing company goals, with a focus on impactful achievements and fostering significant client relationships. Hardworking employee enthusiastic about learning supply chain field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
11
years of professional experience
Work History
AMAZON
DRIVER AMAZON FLEX
12.2023 - Current
Job overview
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Thomas Food International
Operator Technician
05.2023 - 01.2024
Job overview
- Assisted in achieving production goals by consistently meeting deadlines and maintaining high-quality output.
- Collaborated with team members to troubleshoot issues, ensuring minimal downtime and maintaining productivity.
- Enhanced safety standards by strictly adhering to company guidelines and conducting thorough equipment inspections.
- Operated various types of machinery proficiently, adapting quickly to new technologies as they were introduced in the workplace.
- Supported new hires in learning the job, providing guidance on proper operation techniques and safety precautions.
- Optimized production processes through close monitoring of machine performance and making timely adjustments.
Pret A Manger
Leadership Team Member
03.2022 - 12.2022
Job overview
- I mentored junior team members, fostering a culture of continuous learning and skill development.
- Assignment of work orders to each team member. I follow the daily production according to the delivery schedules of each of the orders.
- I mentored and guided employees to foster proper completion of assigned duties applying with 100% of the quality and safety protocol when producing each of the products offered by the store.
- I built strong relationships with co-workers from the other shops through positive attitude and attentive response.
- Under my responsibility was the purchase order of inputs and ingredients for each day of production according to the sales projection.
- Daily control of the inventory of perishable foods taking into account expiration dates.
LIFETECH SAS
SENIOR COMMERCIAL REPRESENTATIVE
01.2018 - 02.2019
Job overview
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Developed innovative marketing materials to increase product awareness and generate interest among potential customers.
- Responded to member eligibility or group questions and verified enrollment status.
- Led contract negotiations with major accounts, securing favorable terms that contributed positively toward company profitability goals.
- Cultivated long-lasting partnerships with key clients, leading to increased repeat business and referrals from satisfied customers.
Naos Bioderma
Pharmaceutical Sales Representative
01.2017 - 08.2017
Job overview
- Gained customer loyalty by providing exceptional follow-up support and addressing inquiries promptly.
- Implemented efficient time management strategies that allowed for optimal coverage of assigned territory while maintaining a healthy work-life balance.
- Expanded market share by identifying potential clients and successfully converting them to long-term customers.
- Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
L'Oreal
Supervisor
08.2015 - 11.2016
Job overview
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
L'Oreal
Coordinator
12.2013 - 08.2015
Job overview
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
Education
UNIVERSIDAD PILOTO DE COLOMBIA, BOGOTA, COLOMBIA
BBA from Business Administration
11.2013
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Punctual and Reliable
- Strategic Thinking
- Attention to Detail
- Multitasking Abilities
- Adaptability and Flexibility
- Analytical Thinking
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
DRIVER AMAZON FLEX
AMAZON
12.2023 - Current
Operator Technician
Thomas Food International
05.2023 - 01.2024
Leadership Team Member
Pret A Manger
03.2022 - 12.2022
SENIOR COMMERCIAL REPRESENTATIVE
LIFETECH SAS
01.2018 - 02.2019
Pharmaceutical Sales Representative
Naos Bioderma
01.2017 - 08.2017
Supervisor
L'Oreal
08.2015 - 11.2016
Coordinator
L'Oreal
12.2013 - 08.2015
UNIVERSIDAD PILOTO DE COLOMBIA
BBA from Business Administration
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