Eileen Calderon-Torres
Milwaukee,WI
Summary
Highly motivated and committed Certified Medical Assistant with a proven history of superior performance at individual, team, and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Expert at building trust, valuing others, and communicating effectively. Ability to focus on the customer, collaborate with others, solve problems creatively, and show high integrity.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Advocate Aurora Health
09.2021 - Current
- Injections, Venipunctures, Vital Signs, EKGs, Vaccine Coordinator, Helping in minor surgical procedures, Precept onboard new team members.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Patient Service Representative
Aurora Healthcare
10.2018 - Current
- Aid patients with scheduling appointments, registering new patients, and check-in/check-out
- Update patient demographic information, and insurance to ensure a smooth registration process
- Collect all patient necessary demographics to complete patient appointments
- Efficiently and courteously answer multiple phone calls, transfer calls to correct contact, and take messages as proper
- Perform various clerical duties including mailing, copying, faxing, scanning, and operating standard office equipment
- Precept and onboard new team members.
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
Personal Care Worker
Milwaukee Center for Independence
03.2015 - 01.2018
- Administered daily medication to patients as prescribed, and glucose checks
- Physically move and transport patients into and out of bed and other areas within their homes
- Maintained patient records of daily interaction with patients, noting and reporting any changes in their condition or behavior
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Education
Associates Degree in Health Administration -
Herzing University
01.2024
Medical Assistant Diploma -
Herzing University
01.2022
High School Diploma -
Instituto Cumbres San Juan
01.2004
Skills
- HIPAA Compliance
- Medical Terminology
- Specimen collection and processing
- Patient Scheduling
- Inventory Management
- Immunization Administration
- Medical terminology knowledge
- Phlebotomy
Certification
- Certified Clinical Medical Assistant
- Basic Life Support
- Approved Bilingual Team Member
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Certified Medical Assistant
Advocate Aurora Health
09.2021 - Current
Patient Service Representative
Aurora Healthcare
10.2018 - Current
Personal Care Worker
Milwaukee Center for Independence
03.2015 - 01.2018
Associates Degree in Health Administration -
Herzing University
Medical Assistant Diploma -
Herzing University
High School Diploma -
Instituto Cumbres San Juan
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