Eileen Charles
Design sales Consultant
Bellmore,NY
Summary
Enthusiastic Customer-service oriented Sales professional. Highly motivated and Sales goal driven, Keen ability to interpret and execute clients needs wants and personal style into their design expectations. Strong track record in customer retention and referral base business. Ability developing collaborative relationships with team and clients to create impressive results.
Overview
17
17
years of professional experience
Work History
Interior Design Consultant
Self-employeed
Stamford, CT
12.2016 - Current
- Assisted clients with selection of furnishings, lighting and accessories that reflected their style vision and needs within scope of budget.
- Established and maintained strong customer relationships to retain business and customer satisfaction.
- Complimentary in-home consultations.
- Collaborated with Real Estate professionals to create staging concepts.
- Current with industry trends.
- Worked closely with clients through entire design process from concept to final install.
- Communicated product information, installation methods and product upgrade options
Automotive Sales and Finance
Interstate Toyota
Airmont, VT
09.2009 - 05.2017
- Consistently exceeded sales goals, achieved and maintained 30% of overall sales volume.
- Developed strong customer loyalty and referral business through creating positive impression of business, strong commitment to customer satisfaction, exceptional service.
- Closed sales by overcoming objections, negotiating and listening customers concerns and needs.
- Reviewed purchases and sales contracts for compliance with Industry regulations.
- Worked closely with lending representatives and coworkers to obtain financing, expedite loan process and complete sales process.
- Reviewed applicants credit, submitted loan applications, presented loan terms and conditions to client and suggested additional coverages to protect clients purchase.
- Implemented productive sales culture by developing teamwork based business model ,interdepartmental communication and collaborations throughout company.
- Adaptable and proficient in learning new concepts quickly and efficiently
Assistant Manager
RH
Paramus, NJ
10.2005 - 07.2009
- Conducted frequent team member walk-throughs directed to identify and correct issues that ensure store appearance to continuously be cohesive with brand identity and standards.
- Organized and executed floor sets ,planning floor layouts, displays, gathering inventory and substitutions, props and signage placement all in accordance with company directive.
- Lead corporate walk-throughs with District and Regional management.
- Assisted with training and development of team members with customer service, sales process, merchandising, product knowledge, POS.
- Assisted in daily store procedures and operations.
- Cultivated and encouraged company culture and core values with team to ensure optimal work environment.
Education
Associate of Arts - Interior Design
Fashion Institute of Technology
New York, NY05.1993
Skills
- Professional and Courteous
- Sales Expertise
- Product Selection
- Team Collaboration
- Merchandising Proficiency
- Customer Retention/Referrals
- Goal-Driven
- Strong Communication and Interpersonal Skills
Timeline
Interior Design Consultant
Self-employeed
12.2016 - Current
Automotive Sales and Finance
Interstate Toyota
09.2009 - 05.2017
Assistant Manager
RH
10.2005 - 07.2009
Associate of Arts - Interior Design
Fashion Institute of Technology
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