Summary
Overview
Accomplishments
Skills
Work History
Education
References
Languages
Timeline
OperationsManager
Eileen Cook

Eileen Cook

Las Vegas,NV

Summary

Results-driven professional with 15+ years of experience driving strategic alliances and fostering mutually beneficial relationships. Proven track record of managing partnerships that drive revenue growth and market expansion. Skilled in nurturing relationships, negotiating agreements, and building consensus among diverse stakeholders. Adept at leveraging strong communication and interpersonal skills to cultivate trust and drive collaboration. Passionate about driving innovation through strategic partnerships and committed to delivering exceptional results in dynamic, fast-paced environments.

Overview

24
24
years of professional experience

Accomplishments

  • Oversaw cross-functional teams in the development, implementation and launch of the Second Look Program with an incremental growth of 5%.
  • Increased company revenue by $10M through negotiation efforts during contract renewals.
  • Lead company-wide migration allowing cardmembers to self-service their account, resulting in a 35% paper to digital reduction in cost.
  • Successfully executed product conversion between Network Associations.
  • Leadership Spotlight speaker for MBA Leadership program associates.
  • Implemented process improvements to streamline workflows, reducing administrative tasks and enabling more efficient metrics tracking and collaboration.
  • Achievement Award for exemplary performance and contributions to organizational success.

Skills

  • KPI Tracking
  • Relationship Management
  • Financial Acumen
  • Go-To-Market strategies
  • Regulatory Compliance
  • Revenue Generation
  • Cross-Functional Collaboration
  • Account Development
  • Contract Management
  • Change Management
  • Strategic Planning and Alignment
  • Problem-solving aptitude
  • Written and Oral Communication
  • Organizational Skills

Work History

AVP, Partnership

Credit One Bank
03.2015 - Current
  • Managed strategy partnership worth $60M+ in annual revenue.
  • Developed strategic initiatives for long-term growth, collaborating with cross-functional teams to achieve objectives.
  • Conducted regular partner reviews to assess performance, identify opportunities for improvement, and maximize return on investment.
  • Implemented reporting for data-driven decisions and spearheaded cost-saving technical solutions
  • Managed cross-functional teams, ensuring successful completion of projects within deadlines and budget constraints while championing the value proposition.
  • Negotiated favorable contracts with key partners, resulting in significant long-term benefits and revenue for the organization.
  • Mentored teams for high performance
  • Provided crucial updates to executives, influencing strategic direction.

Executive Director

Silverstate Printing & Mailing
01.2009 - 02.2015
  • Streamlined operations by implementing efficient processes and procedures, implementing new systems and increasing overall productivity.
  • Exceeded quarterly targets consistently through strong client relationships and implementing effective sales strategies. Resulting in 10% revenue growth YoY.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Managed cross-functional teams, ensuring successful completion of projects within deadlines and budget constraints.

Senior Account Manager

BRAND Advertising
01.2008 - 11.2008
  • Managed diverse high-profile accounts, building strong client relationships and increased revenue through strategic upselling and cross-selling initiatives.
  • Played an instrumental role in winning new business through targeted prospecting and relationship building activities.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Collaborated cross-functionally to shape effective marketing strategies and flawlessly executed end-to-end campaigns.

Acquisition and Purchasing Manager

MGM Mirage International
04.2000 - 01.2006
  • Implemented strategic sourcing initiatives, reducing overall purchasing costs.
  • Achieved successful Direct Mail campaigns by leading a team of four and overseeing strategy, creative development, budgeting, and vendor relations
  • Ensured USPS compliance, nurtured vendor partnerships, and enhanced campaign execution for optimal outcomes.
  • Streamlined procurement processes for increased efficiency and reduced lead times.
  • Evaluated supplier performance through quarterly review and audits, ensuring compliance with quality standards and contractual terms.

Education

Bachelor of Science - Business Management

University of Phoenix
Las Vegas, NV
01.2018

References

Given upon request

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

AVP, Partnership

Credit One Bank
03.2015 - Current

Executive Director

Silverstate Printing & Mailing
01.2009 - 02.2015

Senior Account Manager

BRAND Advertising
01.2008 - 11.2008

Acquisition and Purchasing Manager

MGM Mirage International
04.2000 - 01.2006

Bachelor of Science - Business Management

University of Phoenix
Eileen Cook