Summary
Overview
Work History
Education
Skills
Timeline
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Eileen Countryman

La Verne,CA

Summary

Dynamic and adaptable professional with a proven track record at St. Mark’s Lutheran School, adept in classroom coordination and individual instruction. Leveraged problem-solving abilities and multitasking skills to enhance student learning and safety, achieving notable improvements in classroom efficiency and student engagement. Excelled in creating inclusive, interactive learning environments, underscoring a commitment to excellence in educational support.

Overview

23
23
years of professional experience

Work History

Teacher’s Assistant

St. Mark’s Lutheran School
08.2019 - Current
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student learning objectives through personalized and small group assistance.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Graded assignments and reported individual progress to teacher.
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
  • Maintained safety and security by overseeing students in recess environments.
  • Reviewed lesson material with students individually or in small groups.
  • Assisted lead teachers with lesson plan creation and materials development .
  • Helped teachers recognize learning issues evidenced in one-to-one support instruction.
  • Facilitated small group sessions, reinforcing lesson content for better comprehension.
  • Supported lead teacher in lesson preparation, ensuring materials were ready for class activities.
  • Maintained safe and organized classroom environment, enabling efficient learning.
  • Managed classroom behavior, creating conducive environment for learning.
  • Provided extra support to students with special needs, facilitating their inclusion in mainstream education.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.

Campus Security

Western Christian School
08.2022 - 06.2023
  • Notified police, fire department and emergency services of on-campus incidents.
  • Documented safety and security incidents using preset guidelines and methods.
  • Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.
  • Monitored security, fire and Type alarms via centralized electronic interface.
  • Obtained CPR, First Aid and Type certifications in preparation for on-campus emergencies.
  • Assisted with fire, hazardous material and active-shooter on-campus drills.
  • Utilized radio, telephone and Type communications equipment to contact other on-campus personnel and external authorities.
  • Enforced ongoing and special event parking regulations and issued parking tickets to violators.
  • Supervised other campus security personnel and provided procedural and situational guidance.
  • Improved knowledge of security services available to students and campus personnel by participating in workshops and Type trainings.
  • Participated in ongoing training and professional development programs to maintain updated knowledge of security procedures and technologies.
  • Served as initial contact for campus visitors and provided directions to specific buildings, events and Type.
  • Assisted in the development of comprehensive emergency preparedness plans for various scenarios, ensuring a swift and effective response to potential crises.
  • Provided exceptional customer service to students, faculty, and staff, addressing concerns and providing information regarding campus safety procedures.
  • Collaborated with the counseling department to address mental health issues among students that may pose a risk to themselves or others on campus.
  • Reduced crime rates on campus through proactive security measures, such as monitoring surveillance footage and implementing access control protocols.
  • Conducted thorough investigations into reported incidents, gathering evidence and collaborating with local law enforcement when necessary.
  • Supported event organizers by coordinating security efforts for large-scale gatherings, including crowd management and traffic control.
  • Improved response time to incidents by maintaining open communication with team members and utilizing efficient reporting systems.
  • Enhanced campus safety by conducting regular patrols, identifying potential hazards, and addressing security concerns.
  • Educated the campus community about safety measures through presentations at orientation events and ongoing workshops.
  • Created a safe and welcoming environment for all campus visitors by offering assistance, answering questions, and addressing any concerns promptly.
  • Conducted regular inspections of campus facilities, identifying areas requiring maintenance or repair for optimal safety conditions.
  • Developed strong relationships with students and staff by being visible during daily routines and attending social events that promote inclusivity.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Examined doors, windows and gates to verify security.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.

Deputy Sheriff

Los Angeles County Sheriff Department
04.2002 - 08.2017
  • Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
  • Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
  • Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
  • Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
  • Assisted in the training of new deputies, sharing knowledge and experiences to help them excel in their roles.
  • Maintained accurate reports and records, aiding in the proper documentation of cases for judicial proceedings.
  • Coordinated with social services agencies like Child Protective Services or mental health specialists as required during specific incidents.
  • Investigated incidents and crimes, collected evidence, and recorded witness statements.
  • Participated actively in ongoing training programs designed to enhance skills necessary for deputy sheriff duties.
  • Testified effectively in court, presenting clear evidence that contributed to successful case outcomes.
  • Demonstrated leadership ability within department ranks by mentoring junior deputies and serving as a reliable source of support for colleagues.
  • Enhanced public trust by providing professional and compassionate assistance during emergencies.
  • Provided security at various community events, ensuring a safe environment for attendees.
  • Observed jail and inmate activity to maintain order and safety.
  • Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
  • Improved community safety by conducting routine patrols and responding to emergency calls promptly.
  • Conducted thorough investigations that led to the successful prosecution of numerous offenders.
  • Reduced criminal activity through diligent surveillance, proactive policing, and collaboration with local businesses and residents.
  • Prevented accidents by enforcing traffic laws and promoting safe driving practices among motorists.
  • Managed crime scenes meticulously, preserving vital evidence for forensic analysis and case resolutions.
  • Developed strong relationships with community leaders, fostering open communication channels for addressing concerns collaboratively.
  • Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.
  • Contributed to department initiatives focused on improving policies, procedures, equipment usage, or overall performance standards within the organization.
  • Utilized advanced technology tools for efficient information gathering during investigations and daily operations.
  • Conducted surveillance operations, gathering intelligence that led to disruption of illegal activities.
  • Led team during emergency responses, ensuring swift action to protect lives and property.
  • Reviewed and updated departmental policies, aligning procedures with current legal standards and best practices.
  • Investigated numerous cases, leading to successful resolution of various criminal activities.
  • Streamlined report writing procedures, resulting in more accurate and timely documentation of incidents.
  • Reduced response times to emergency calls by optimizing patrol routes and strategies.
  • Administered first aid and emergency assistance at accident scenes, saving lives and stabilizing victims until medical teams arrived.
  • Improved public trust with community policing initiatives, fostering positive relationships between sheriff's department and local residents.
  • Negotiated peaceful resolutions during conflict situations, minimizing need for force and reducing community tensions.
  • Coordinated with local law enforcement agencies for joint operations, enhancing overall operational efficiency.
  • Enhanced team morale and cohesion through effective leadership and communication, leading to improved department performance.
  • Managed evidence collection and preservation, contributing to high integrity of investigative processes.
  • Conducted detailed interviews with victims, witnesses, and suspects, gathering crucial information for case investigations.
  • Enhanced community safety by conducting routine patrols in high-risk areas.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Conducted searches of individuals, vehicles and premises.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.
  • Identified, pursued and arrested suspects and perpetrators of criminal acts.
  • Monitored traffic violations, issuing citations as necessary.
  • Checked vehicle equipment for proper functioning prior to use.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Handled citation and traffic violation paperwork.
  • Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
  • Monitored crowded public areas and events to mitigate risk and promote safety.
  • Monitored criminal activity in community to identify suspicious activity.
  • Obtained information from arrested subjects to conduct debriefings.

Education

High School Diploma - General Studies

Los Altos High School
Hacienda Heights, CA
06.1992

Real Estate

Cerritos College
Norwalk, CA

Psychology

Mount San Antonio College
Walnut, CA

Criminal Justice

Rio Hondo College
Whittier, CA

Skills

  • Class coordination
  • Group and individual instruction
  • Attendance monitoring
  • Instructional support
  • Area of study instruction
  • Activity planning and execution
  • Classroom restocking
  • Cleaning and sanitizing
  • Classroom support
  • Classroom preparation and maintenance
  • Behavior redirection
  • Grading assignments
  • Mentoring students
  • Student assessments
  • Classroom inventory management
  • Student safety
  • Student and parent relations
  • Activity implementation
  • Special needs education
  • Setting up activities
  • Classroom supply management
  • Classroom materials selection
  • Grading homework and tests
  • Maintaining safe environments
  • One-on-one and small group instruction
  • Behavior Management
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Health and safety
  • Team building
  • Professionalism
  • Student Motivation
  • Interactive Learning
  • Record-keeping
  • Time management abilities
  • Adaptability
  • Problem-solving aptitude
  • Individual Instruction

Timeline

Campus Security

Western Christian School
08.2022 - 06.2023

Teacher’s Assistant

St. Mark’s Lutheran School
08.2019 - Current

Deputy Sheriff

Los Angeles County Sheriff Department
04.2002 - 08.2017

High School Diploma - General Studies

Los Altos High School

Real Estate

Cerritos College

Psychology

Mount San Antonio College

Criminal Justice

Rio Hondo College

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Eileen Countryman