Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eileen Deliz

Yonkers,NY

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

21
21
years of professional experience

Work History

Administrative Assistant

White Plains Hospital
07.2017 - Current
  • Assist in onboarding new employees, providing all needed materials to ensure a smooth integration into the team.
  • Create and maintain spreadsheets.
  • Timekeeper for Kronos. Create and maintain weekly and weekend schedules. Maintain PTO calendar for the department
  • Schedule committee, staff meeting and vendor meetings. Prepare agendas, meeting location and PowerPoint Presentations
  • Promote a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Assist coworkers and staff members with special tasks on daily basis.
  • Interact with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Deliver excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Passionate about learning and committed to continual improvement.

Office Administrator

Dr. Lori Semel
03.2015 - 08.2017
  • Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues. Resolved patient complaints and issues while maintaining professionalism
  • Scheduled appointments and answered calls in an efficient manner.
  • Managed all monetary transactions
  • Ensured all patients were up to date with immunizations and physicals

Office Manager

Dr. Lawrence Sigler
08.2010 - 12.2013
  • Scheduled surgeries, obtained precertification and coded procedures.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Managed office operations while scheduling appointments for department managers.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Maintained computer and physical filing systems.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.


Office Manager

Gramatan Urology
08.2003 - 07.2010
  • Answered calls and scheduled appointments in an efficient manner
  • Scheduled surgeries and coded procedures
  • Reconciled all insurance issues
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Coordinated special projects and managed schedules.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

Fashion Merchandising

High Scholl of Fashion Industries
New York

Interior Design

Fashion Institute of Technology
New York, NY

Skills

  • Attendance record management
  • Meticulous attention to detail
  • Office Administration
  • Critical Thinking
  • Calendar Management
  • File Organization
  • Confidential Document Control
  • Strong Problem Solver
  • Event Planning
  • Inventory Management
  • Spanish Fluency
  • Schedule Maintenance
  • Excellent phone manners

Timeline

Administrative Assistant

White Plains Hospital
07.2017 - Current

Office Administrator

Dr. Lori Semel
03.2015 - 08.2017

Office Manager

Dr. Lawrence Sigler
08.2010 - 12.2013

Office Manager

Gramatan Urology
08.2003 - 07.2010

Fashion Merchandising

High Scholl of Fashion Industries

Interior Design

Fashion Institute of Technology
Eileen Deliz