Eileen Dove
Quincy
Summary
Dedicated professional with a Bachelor of Science in Health Care Management and robust experience in logistics supervision/accounting (quickbooks) and customer relationship management, seeking to leverage a pragmatic approach and composed demeanor to ensure efficient healthcare administration. Aims to contribute to the strategic vision and continuous improvement of healthcare service delivery.
Professional administrator with proven ability to streamline operations and enhance productivity. Adept at coordinating teams, managing resources, and driving projects to successful completion. Strong focus on collaboration, problem-solving, and adapting to changing needs. Skilled in office management, strategic planning, and effective communication.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrator for Home Health Agency
Home Health
07.2024 - 04.2025
- Managed set up of Home Health Agency for License
- Set up policies and procedure manuals
- Set up CEMP Emergency Management Plan
- Communicated with corporate office
- Interviewed staff/Hire/Termination
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Logistics Supervisor/Full Time Student
Csc Transportation LLC
11.2016 - 07.2024
- Managed a team of logistics personnel, fostering a culture of continuous improvement and collaborative problem solving.
- Implemented employee training programs that enhanced team leadership skills and improved operational workflows.
- Leveraged high interpersonal skills to maintain strong customer relationships, ensuring high levels of service and customer satisfaction.
- Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
- Optimized storage solutions within the warehouse to maximize space utilization while maintaining organization standards.
Education
Bachelor of Science - Health Care Management
University of Phoenix
08.2025
Graduate - Required
Union H. S
06.1979
Skills
- Encourages a positive, cooperative team
- Calm and collected, even under pressure
- Professional Associations
- Training and Development (HR) Critical Thinking
- Shrm
- Interactions
- English Fluent
- Balances precision with flexibility
- Conventional
- Communicative
- Coordinated
- Collaborative
- Collaborative Problem Solving
- Spirit
- Energizes the team; enjoys social
- Constructive Feedback Written Communication
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
- Conflict resolution
- Financial leadership
- Schedule coordination
- Work Planning and Prioritization
- Time management
- Relationship development
- Patient safety management
- Health information systems
- Conflict resolution techniques
- Problem-solving
- Teamwork and collaboration
- Teamwork
- Regulatory affairs
- Human resources management
- Fundraising
- Medical billing and coding
- Recruitment and retention
- Professional networking
- Clinical supervision
- Continuing education
- Healthcare administration
- Employee relations
- Training and education
- Insurance verification
- Human resources
- Compliance monitoring
- Staff development
- Patient safety
- Operations management
- Quality improvement
- Healthcare regulations
Accomplishments
- Collaborated with team of 15 in the development of Logistics .
- Resolved product issue through consumer testing.
- Documented and resolved Compliance which led to State of Florida License for Home Health Care.
- Achieved staffing through effectively helping with employment.
- Achieved state compliance by completing all documents with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved staff training by introducing Wellsky for CNA tasks.
- Supervised team of 20 staff members.
Certification
- BLS Certification
- CPR Certification
- AED Certification
Languages
English
Timeline
Administrator for Home Health Agency
Home Health
07.2024 - 04.2025
Logistics Supervisor/Full Time Student
Csc Transportation LLC
11.2016 - 07.2024
Graduate - Required
Union H. S
Bachelor of Science - Health Care Management
University of Phoenix
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