Eileen Dove
Quincy,FL
Summary
Dedicated professional with a Bachelor of Science in Health Care Management and robust experience in logistics supervision/accounting (quickbooks) and customer relationship management, seeking to leverage a pragmatic approach and composed demeanor to ensure efficient healthcare administration. Aims to contribute to the strategic vision and continuous improvement of healthcare service delivery.
Professional administrator with proven ability to streamline operations and enhance productivity. Adept at coordinating teams, managing resources, and driving projects to successful completion. Strong focus on collaboration, problem-solving, and adapting to changing needs. Skilled in office management, strategic planning, and effective communication.
Overview
46
46
years of professional experience
1
1
Certification
Work History
Administrator for Home Health Agency
Home Health
07.2024 - 04.2025
- Managed set up of Home Health Agency for License
- Set up policies and procedure manuals
- Set up CEMP Emergency Management Plan
- Communicated with corporate office
- Interviewed staff/Hire/Termination
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Logistics Supervisor/Full Time Student
Csc Transportation LLC
11.2016 - 07.2024
- Managed a team of logistics personnel, fostering a culture of continuous improvement and collaborative problem solving.
- Implemented employee training programs that enhanced team leadership skills and improved operational workflows.
- Leveraged high interpersonal skills to maintain strong customer relationships, ensuring high levels of service and customer satisfaction.
- Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
- Optimized storage solutions within the warehouse to maximize space utilization while maintaining organization standards.
Owner
Springbrook Ranch and Kennels
09.2000 - 11.2016
- I raised cattle, purchased and sold livestock. Range free grazed Jersy cows. Organized free grazed purchase of livestock.
- I worked part time for Fremont Bus garage during 2003 to 2012.
- I worked part time Magna Donnelly 3rd shift welding manifolds. 2003-2012.
- My husband worked and I ran the farm 2000-2016.
- I trained employers on Quickbooks. I owned Lee's booking service 2006- 2016
Owner
Lee's Day Care Center
01.1993 - 08.2000
- State of Michigan licensed day care facility for all ages. Employed K- 5 teacher. Curriculum for all grades.
Chiropractic Assistant
Meyer Clinic
01.1989 - 12.1992
- Received patients, Charting, X-rays, Co Pays, Verified Insurance benifits, Accounts Receivables, Performed Mayo Therapy, Inventory, Consultations.
Office Manager
Birchwood Nursing Home
09.1985 - 11.1988
- Balanced patient accounts, Worked with Social Services, Medicare/Medicade billing, Financial reports, Scheduling for Nursing staff. Interviewed staff, employment reviews, Health Insurance explanation for employees, Verified Health Insurance for families. Inventory, Accounts Receivable and Accounts Payables, payroll.
Secretary
Keller Equipment Co
01.1983 - 08.1985
- Quickbooks, accounting, billing phones, purchase orders. Letters from owner.
Claims Representative
INA-Insurance of North America
07.1979 - 12.1982
- Claims assistant to Adjusters. Gather claims information from claimants. Produced folders for all departments. Attended department meeting. Files, phones, fax.
Education
Bachelor of Science - Health Care Management
University of Phoenix
Remote08.2025
Graduate - Required
Union H. S
Grand Rapids, MI06.1979
Skills
- Encourages a positive, cooperative team
- Calm and collected, even under pressure
- Professional Associations
- Training and Development (HR) Critical Thinking
- Shrm
- Interactions
- English Fluent
- Balances precision with flexibility
- Conventional
- Communicative
- Coordinated
- Collaborative
- Collaborative Problem Solving
- Spirit
- Energizes the team; enjoys social
- Constructive Feedback Written Communication
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
- Conflict resolution
- Financial leadership
- Schedule coordination
- Work Planning and Prioritization
- Time management
- Relationship development
- Patient safety management
- Health information systems
- Conflict resolution techniques
- Problem-solving
Certification
- BLS Certification
- CPR Certification
- AED Certification
Timeline
Administrator for Home Health Agency
Home Health
07.2024 - 04.2025
Logistics Supervisor/Full Time Student
Csc Transportation LLC
11.2016 - 07.2024
Owner
Springbrook Ranch and Kennels
09.2000 - 11.2016
Owner
Lee's Day Care Center
01.1993 - 08.2000
Chiropractic Assistant
Meyer Clinic
01.1989 - 12.1992
Office Manager
Birchwood Nursing Home
09.1985 - 11.1988
Secretary
Keller Equipment Co
01.1983 - 08.1985
Claims Representative
INA-Insurance of North America
07.1979 - 12.1982
Graduate - Required
Union H. S
Bachelor of Science - Health Care Management
University of Phoenix
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