EILEEN DUNNELL
Saint Robert,MO
Summary
Dedicated Customer Service Representative with 8 years of experience in multiple companies. Strong work ethic, development and great initiative. Experienced in working in a fast paced environment. Highly Motivated and well diverse personal, experienced in variety of jobs position. Team player with a positive attitude. Constantly maintaining customer satisfaction and contribute to company success overall.
Overview
18
18
years of professional experience
Work History
Patient Care Assistant
Eagles Wings Assistant Living Home
Northploe, AK
11.2023 - 10.2024
- Assisted with daily activities such as bathing, grooming, dressing, feeding, and transferring patients.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Maintained accurate records of patient care services provided.
- Monitored vital signs including pulse rate, temperature, and blood pressure.
- Performed housekeeping tasks to keep patient areas clean and sanitized.
- Responded to bell or light signal calls to assist patient.
- Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
- Assisted with lifting patients to move on or off beds.
Leasing Agent
The Homes At Pelican Landing
Gulfport, MS
01.2023 - 10.2023
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Contacted and followed up with tenants on renewal notices.
- Answered telephones and greeted customer, answer question and direct.
- Respond to Email's Daily
- Received rental application from applicants and log it into the computer to be on the waiting list, part of the application process.
- Filing, Faxing and Scanning Documents.
- Log all maintenance repair requests on the computer.
- Received rent payments from Tenants.
Overnight Stocker
Neighborhood Walmart
Gulfport, MS
01.2022 - 05.2022
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Reset merchandise throughout assigned section to give shelves and racks professional appeal.
- Faced products on shelves and display to meet company policies
- Stock shelves with new merchandise and checked for outdated or damaged items.
- Cleaned and organized display cases, shelves and aisles.
- Selected merchandise from freight and loaded onto cart.
- Scan merchandise with TC scanner for price or merchandise location.
Ramp Agent
Unifi
Gulfport, MS
05.2021 - 11.2021
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Maintained on-time connections by guiding aircraft to and from gate positions.
- Used scanners to track parcel information, condition or receipt.
- Operated conveyor belt, and aircraft tugs daily.
- Followed customers instructions about placement of items and special considerations for handling.
- Collected, sorted and checked baggage tags against flights lists.
- Responsible with cleaning the aircraft such as taking out trash, vacuuming floor, sanitizing tables and chairs.
Front Desk Clerk
Super 8 Hotel
Saint Robert, MO
09.2017 - 03.2019
- Reviewed account information and individual customer charges to produce correct billing
- Processed payments, issued correct amount and kept drawers accurate to meet financial targets at the end of the shift
- Managed all front desk operations when busy high-volume hotel rush hour check in
- Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities
- Set reservations and processed check-in and check-outs
- Initiated cleaning and upkeep of rooms, informing housekeeping when rooms had been vacated
- Entered invoice data system and updated details, including customer contacts and dates arrival to keep information current
- Provided strong attention to detail, exemplary customer service and team-player attitude
Prep Cook
EDP Enterprise Inc
FT. LEONARD WOOD, MO
10.2018 - 02.2019
- Made all meals in accordance with company standards and requirements
- Rotated stock items and ingredients to maintain efficiency and freshness
- Dressed, seasoned and garnished appetizers and salads to prepare for food service
- Organized and labeled stock of ingredients, keeping at appropriate temperatures
- Prepped vegetables and fruits by washing, chopping and dicing
- Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs
- Kept stations stocked and ready for use to maximize productivity
Crew Member
Cafe Korean
Saint Robert, MO
09.2016 - 09.2017
- Kept customer and food preparation areas clean and well-organized for maximum efficiency
- Washed and sanitized dishes after every use to protect customers
- Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures
- Kept work areas, utensils and pans cleaned and sanitize
- Received new inventory and rotated stock by dates to keep items fresh and usable
Warehouse Worker
The Reserve Network
ELIZABETH TOWN, KY
06.2013 - 12.2014
- Prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets
- Maintained accurate and current order and shipment forms, inventory documentation and customer records
- Received deliveries and processed all incoming shipments by scanning packages and updating orders
- Picked, packed and labeled merchandise to prepare for shipment
- Cleaned and maintained warehouse in compliance with OSHA safety standards
- Affixed accurate labels to customer packages to prevent unnecessary delays
- Manually lifted materials weighing up to 50 pounds
- Received deliveries and processed all incoming shipments by scanning packages and updating orders in system
Housekeeper
Aramark Offshore
Broussard, LA
10.2012 - 05.2013
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash
- Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures
- Swept and vacuumed floors, hallways and stairwells
- Provided detailed and timely cleaning services while working in fast-paced environment
- Swept and damp-mopped private stairways and hallways
- Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done
- Hand dusted and wiped clean office furniture, fixtures and window sills
- Moved beds, sofas and furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas
- Replaced sheets and pillowcases daily and used hospitality corners on all beds
Cashier
GOODWILL
Killeen, TX
12.2010 - 05.2012
- Helped customers find specific products, answering questions and offering advice
- Worked closely with front-end staff to assist customers
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage
- Answered phone calls to assist customers with questions
- Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise
- Helped customer locate and select appropriate merchandise throughout store
Cashier
Hoods Discount Home Center
Gulfport, MS
02.2007 - 12.2009
- Monitored work areas for cleanliness and obstacles, moving cartons and boxes to keep all aisles free of clutter for ease of movement
- Received orders via phone, mail, fax and internet daily
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
- Worked closely with front-end staff to assist customers
- Helped customers find specific products, answering questions and offering advice
- Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
JOHN F KENNEDY HIGH SCHOOL
TAMUNING, GU2003
Skills
- Credit and Cash Transactions
- Shipping and receiving
- Customer Service
- Microsoft Office
- Answering phone
- Merchandise Stocking
- Reservations
- Application Processing
- Tenant relations
- Lease documentation
- Patient care
- ADL support
- Dementia care
- Vital signs documentation
- Mobility assistance
Timeline
Patient Care Assistant
Eagles Wings Assistant Living Home
11.2023 - 10.2024
Leasing Agent
The Homes At Pelican Landing
01.2023 - 10.2023
Overnight Stocker
Neighborhood Walmart
01.2022 - 05.2022
Ramp Agent
Unifi
05.2021 - 11.2021
Prep Cook
EDP Enterprise Inc
10.2018 - 02.2019
Front Desk Clerk
Super 8 Hotel
09.2017 - 03.2019
Crew Member
Cafe Korean
09.2016 - 09.2017
Warehouse Worker
The Reserve Network
06.2013 - 12.2014
Housekeeper
Aramark Offshore
10.2012 - 05.2013
Cashier
GOODWILL
12.2010 - 05.2012
Cashier
Hoods Discount Home Center
02.2007 - 12.2009
JOHN F KENNEDY HIGH SCHOOL
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