Eileen Estes
Livonia,MI
Summary
Accomplished professional skilled at meeting training needs for organizations with forward-thinking strategies. Customizes group and individualized approaches to offer wide-ranging professional development opportunities. Leverages data to improve training targeting and implementation for maximum results.
Overview
31
31
years of professional experience
Work History
Senior Manager Compliance
Deloitte
04.2022 - Current
- Manage vendor compliance approval
- Manage NASBA approval for self-study CPE processing
- Project lead on offering self-studies internally
- Lead project team that includes Learning & Development, Learning Design, Learning Operations, and CPE Compliance
Director of Alliance Education
BDO USA
08.2020 - 04.2022
- Oversee all learning and development programs and strategies
- Consult on creating a culture of learning
- Perform gap analysis
- Develop core competencies
- Create firm development plans mapping to core competencies
- Develop Leadership program
- Manager staff level training programs
- Manage virtual and in-person conferences with multiple development tracks
- Consult with Alliance member leadership on educational needs and how to achieve return on investment
- Manager relationships with external learning providers and vendors
- Manage LMS and other learning technologies
Manager of Alliance Education
BDO USA
01.2013 - 08.2020
- Manage and implement education strategies for BDO Alliance USA members
- Identify and create relationship with all training vendors
- Create tools and resources for continuing education initiatives
- Consult with Alliance members to
- Create firm specific competencies
- Identify training to create staff level development plans
- Implement adult learning theories to enhance transfer of knowledge from training to application
- Perform gap analysis on development programs
- Provide outsource Training and Development Manager services
- Develop Alliance Conference agenda to provide training for 1700+ attendees
- Tracks include
- Tax
- Accounting and Auditing
- Human Resources
- Marketing/Business Development
- Emerging Leaders
- MAP
- Develop New and Experienced Staff level training for Alliance members
Regional Talent Development Manager
BDO USA
01.2008 - 01.2012
- Talent Development liaison to eight offices located throughout three states
- Consult and implement development needs
- Oversee development needs on a national level for:
- Information Technologies; Human Resources; Business Development; Accounting/Finance; Administration
- Liaison to Alliance members on their training needs
- Align training needs to eliminate performance gaps
Human Resources Administrator
New Horizons Computer Learning Centers
01.1993 - 01.2008
- Managed the Human Resources Department and staff for seven locations within three states
- Maintained labor compliance
- Benefit and compensation administration
- Federal and State employee compliance including FMLA, ADA, FLSA
- Consulted with management on employee engagement opportunities and employee development issues
- Developed and maintained employee policies and procedures
- Managed the recruiting and on-boarding process – reducing turnover by 50% the first year
- Implemented third party employee survey
- Implemented focus teams
- Consulted with management on improvement opportunities
- Human Resources received some of the highest ratings within the firm
- Conducted job analysis to determine appropriate KSA's and competencies
- Developed and implemented a new performance management assessment tool
- Implemented and managed internal employee training
Education
B.S. Business Management -
Northwood University
SPHR -
Skills
- Adult Learning
- Technologies
- Agile Learning Methods
- Learning Culture
- Development Plan
- Vendor Management
- Change Management
- Leadership Development
- Learning Management Systems
- ELearning
- MS Office
- Strategic Planning
- Talent Development
- Staff Development
Timeline
Senior Manager Compliance
Deloitte
04.2022 - Current
Director of Alliance Education
BDO USA
08.2020 - 04.2022
Manager of Alliance Education
BDO USA
01.2013 - 08.2020
Regional Talent Development Manager
BDO USA
01.2008 - 01.2012
Human Resources Administrator
New Horizons Computer Learning Centers
01.1993 - 01.2008
B.S. Business Management -
Northwood University
SPHR -
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